Sonic Drive-In

3.8
1960 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Valley City, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1741 West 3600 South for the ultimate SONIC experience!

Location

Sonic Drive-In
1741 West 3600 South, West Valley City, UT
84119, United States

Hours

Reviews

3.8
1,960 reviews
5 stars
826
4 stars
481
3 stars
314
2 stars
110
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 25 minutes, leading to frustration.

Food Quality

Mixed reviews on food quality; some items were reported as cold or improperly prepared, while others were praised.

Customer Service

Customer service experiences varied widely, with some staff receiving high praise for friendliness, while others were noted for rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong specifications.
  • YB
    Your local frog in a bog
    Dec 21, 2025
    1.0
    Their service is absolutely terrible, for weeks upon weeks now their drive in ordering system keeps breaking. Atop that it takes forever to order at the drive through it’s over all a horrible experience do not waste your money and time here it’s not worth it. And as I take a few bites out of the smash burger I ordered I see there’s a piece of plastic in it. Absolutely disgusting.
  • WW
    wlightnings
    Dec 12, 2025
    1.0
    Order placed in order for three shakes waited over 30 minutes and nothing they have a refund!!! They didn’t give a crap
  • CL
    Colleen Lancaster
    Nov 11, 2025
    4.0
    Food was pretty good although tots could have been hotter.
  • MP
    music punchispunchis
    Sep 29, 2025
    1.0
    One of the worse sonic you have to wait more the 15 min to get a hot dog won’t come back again change personal
  • PS
    Pezhman Shafiei
    Sep 25, 2025
    4.0
    Refused to give some water!