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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Valley City, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1741 West 3600 South for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
The quality of food was inconsistent, with complaints about cold items, incorrect orders, and unsatisfactory taste.
Positive Staff Interactions
Some customers praised specific staff members for their friendly and helpful service, highlighting a few positive experiences.
Drive-Thru Problems
Many reviews mentioned issues with the drive-thru service, including delays and incorrect orders.
PR
Piru Rey
6 days ago
1.0
If you want to get food poisoning, come to this place workers working with no gloves and not managing the food properly. Also giving the ground orders all the time. I repeat if you want to get sick come to this place.
DS
Dawn Sleight
Feb 24, 2026
5.0
I go here all the time to get 44oz root beer.
EB
eric burchard
Jan 30, 2026
1.0
Order the triple burger with bacon. I only got a single with no bacon. almost made me cry.
JA
Jack Algee
Jan 30, 2026
1.0
Would not recommend hot food my chicken poppers taste fishy my cheese fries are old the only thing good here is the soda the worker was negative and not very chirpy and they and it was just a horrible experience don't come here very bad
TB
Timothy Bennett
Jan 15, 2026
1.0
I went there in the middle of the day and there’s no one there the open sign was on, but nobody inside.