Brand Certified
McDonald's
3.3(1870 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5338 South 5600 West, West Valley City, UT
84118, United States
Certified by McDonald's • Mar 01, 2026
(801) 890-0679
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,870 reviews
5 stars
592
4 stars
366
3 stars
330
2 stars
149
1 star
433
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and forgotten orders.
Customer Service
Feedback indicated poor customer service experiences, including rude staff and lack of attentiveness.
Food Quality
While some customers enjoyed the food, there were complaints about food being cold, dry, or not prepared correctly.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
- ZBZac BramletFeb 17, 20261.0Waited for a fresh double quarter ponder that was super dry and they left the cheese wrapper on it so wasn’t worth it at all!
- WJWilliam JohnsonJan 23, 20261.0Awful service at this location
- LILucero IsaacJan 15, 20261.0Placed an order on uber eats, they had a deal going on for buy one get one free so i ordered a 10 pc chicken nugget nd sadly did not get the other 10 pc!!
- YYYaniraJan 9, 20265.0Esta muy agradable todo y los juegos para los niños eyos se dibierten mucho
- FFFrostypenguin101Dec 21, 20253.0Last I checked, if an order was messed up, it’s not protocol to take it back and slap another patty on, especially after I left the building with that food. It should have been fully remade. The only reason I didn’t really say anything at the moment was because the burger happened to only be for my dog.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in West Valley City, UT?
McDonald's in West Valley City, UT is open 24 hours a day, every day of the week.
Does McDonald's offer drive-thru service and what are the hours?
Yes, McDonald's offers a drive-thru service that operates 24/7, 7 days a week.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, McDonald's offers delivery with service available 24 hours a day, every day.
What pickup and delivery services does this McDonald's location provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's in West Valley City?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android.
Does McDonald's in West Valley City offer WiFi and mobile ordering?
Yes, this location offers WiFi, mobile ordering, mobile offers, and McDelivery services.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Maverik Adventure's First Stop for convenience shopping and gas, Jack In The Box for more food options, and Starbucks for coffee and smoothies.
How can nearby gas stations help me when visiting McDonald's?
Nearby gas stations like Maverik #452, Chevron, and Holiday provide convenient places to fuel up your vehicle before or after enjoying a meal at McDonald's.
Are there any nearby dessert or snack options close to McDonald's?
Yes, BocaDulce Desserts offers desserts and candies located near McDonald's if you're looking for something sweet after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website