Krispy Kreme

3.9
451 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme West Valley City.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3370 South 5600 West, West Valley City, UT
84128, United States

Hours

Reviews

3.9
451 reviews
5 stars
258
4 stars
57
3 stars
29
2 stars
26
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, leading to negative experiences.

Product Availability

Frequent complaints about running out of popular donuts and not honoring promotions.

Quality of Donuts

Mixed reviews on donut freshness and quality, with some customers noting cold or poorly filled donuts.

Cleanliness

Generally positive feedback on store cleanliness and environment.

Pricing Concerns

Several customers expressed that the prices are too high for the quality and size of the donuts.
  • TT
    Tara “turpintines4ever”
    Nov 16, 2025
    4.0
    I love their glazed and lemon donuts, as well as bavarian cream. My kids like the maple and chocolate. Those are the best flavors, so I hope they will bring back the lemon and maple, they have seriously limited our choices lately! Maybe that is a good thing! I wish they would make more pudding filled donuts and less kreme filled. Their kreme is gross, but they use that for the base of most of their seasonal donuts.
  • DD
    DK
    Nov 11, 2025
    1.0
    I've been to this place a handful of times in the past; the service was always subpar, but today their service was even lower and rude, surpassing my patience to leave this review. My family walked in, and one of their employees, Karina, walked to the counter without greeting us; she just stood there. I finally told her I wanted two custard chocolates, and she asked, "Just the two?" I said no, I wanted twelve donuts, and she said, " A dozen?" and I said "yes". She proceeded to the side where the box was, walked back, and just stood still. I was waiting for her to grab the two custard donuts so I could proceed. This whole time, she was looking at us like we were a bunch of dummies, so I asked, "Are you going to get my two custard donuts?" She finally grabbed the two, and I said , "I was waiting for you to do that." She responded with an attitude , saying, "I didn't realize you were talking to me." This whole experience was strange; my family felt like we were out of place. The customer and seller weren't in sync at all. She still gave us a bad attitude even when I said "thank you" when she handed me the receipt; she remained silent, looking at us as if we didn 't belong there. Karina, please do better!!! This embarrassed me a lot since I've been boasting to my family visiting from California that Utahn are very friendly.
  • DK
    Diane Keating
    Nov 2, 2025
    1.0
    West valley City location really sucks I'm really disappointed in this place boy this place went to hell in just a short time it's been here not only the lady was rude there but when we got our donuts there was barely any filling in it and we even showed the lady she was very rude she's probably an illegal and the donuts were dry at that ..people don't waste your money here at this location you've been warned p.s plus the donuts were unusually smaller than usual..
  • LL
    Lindsay
    Oct 20, 2025
    5.0
    I've always said screw local businesses. Cross E Ranch wanted us to pay $20 to get in the door to even so much as smell their donuts, so we redirected 20 mins south west to a company that truly values its customers. Greeted in from the rain with a smile and a gorgeous selection of seasonal donuts, Krispy Kreme I could never quit you.
  • CN
    Claudia Negrete
    Oct 19, 2025
    1.0
    Kristy Kreme in west valley sucks. Well , their stuff do. They were rude, and didn’t even welcome us. My 3 kids were excited about the Halloween decorated donuts and the employees there took their smile away. It was our first time coming there. Never again will we step on that store. Sad/bad experience!

Frequently Asked Questions About Krispy Kreme

What are the general opening hours for Krispy Kreme in West Valley City?

Krispy Kreme is open daily from 6:00 AM to 10:00 PM, except Sunday when it closes at 9:00 PM.

When is the Krispy Kreme delivery service available?

Delivery is available every day from 6:30 AM to 9:45 PM.