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Jimmy John's

3.8
(454 reviews)

Business Details

3671 S 2700 W, West Valley City, UT
84119, United States
(801) 982-0733

About

Sandwich Restaurant

Location

Jimmy John's
3671 S 2700 W, West Valley City, UT
84119, United States

Hours

Reviews

3.8
454 reviews
5 stars
220
4 stars
95
3 stars
49
2 stars
30
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with slow service and delivery times, often taking longer than advertised.

Food Quality

While some customers praised the taste of the sandwiches, others reported issues with freshness, sogginess, and incorrect orders.

Customer Service

Feedback on staff interactions was mixed; some praised friendly and helpful employees, while others reported rude behavior and lack of attention to orders.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky tables and unsanitary conditions.
  • LH
    L.J. Hooten
    Feb 21, 2026
    5.0
    On Friday night I arrived and was unaware that they were getting ready to close in 8 minutes. Regardless the 2 people working ( a young lady and man) made me feel welcome and took my order. I felt bad arriving that late knowing they were getting ready to close. They made me the Best sandwich and were very friendly and never complained. Employee's like that deserve to be recognized. I will continue to come back again and again. And not 8 minutes before they close.
  • GV
    Georgina Villamizar
    Feb 19, 2026
    1.0
    We came to eat and they close at 9 according to Google Maps, and when we went to the register they told us that the grills were turned off, and that's why we couldn't buy anything.
  • AH
    Aubri Hyland
    Feb 10, 2026
    5.0
    I’ve been a Jimmy John’s customer for years and am always impressed by the service, but this location somehow topped the rest I’ve been to. I ordered 2 sandwiches for pickup, but once I got home I realized we only had 1 sandwich. It was only about an hour before close by the time I called, so I’m sure they were getting things ready to close. I called and explained what happened, and the manager said she didn’t have a delivery driver on the clock, but she could refund my entire order and bring the sandwich herself after close. She did! We even paid cash and she brought it to us in an envelope along with our sandwich. And it was still a great sandwich. 💚
  • EC
    Ed Coleman
    Feb 4, 2026
    5.0
    Always great food and service.
  • MM
    Maxx
    Nov 20, 2025
    3.0
    I love me some jimmy johns, but also hate it

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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