Jimmy John's

3.8
449 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3671 S 2700 W, West Valley City, UT
84119, United States

Hours

Reviews

3.8
449 reviews
5 stars
217
4 stars
94
3 stars
49
2 stars
30
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and delivery times, often taking longer than expected.

Food Quality

While some customers enjoyed the sandwiches, others noted issues with freshness, portion sizes, and incorrect orders.

Customer Service

Feedback on staff interactions was mixed, with some praising friendly service while others reported rudeness or lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky tables and unsanitary conditions.
  • MM
    Maxx
    Nov 20, 2025
    3.0
    I love me some jimmy johns, but also hate it
  • BF
    bronwen freshwater
    Oct 23, 2025
    1.0
    Normally love JJ however they must have had a off day, not only were vegetables not washed with chemical taste I spoke to a manager and asked it to be resent on a Bread sandwich would have paid for bread sandwich but twice they didn't send condiments separate and 2nd tie got straw. They advertise freaky fast food, maybe slow down and look at orders. they might be close to my work but opting out as an option going forward.
  • GS
    Greg Steed
    Aug 7, 2025
    5.0
    Great sandwiches! Great employees!
  • RG
    Ryan G.
    Jul 25, 2025
    3.0
    Food tasted good, but wished it had more meat in it.
  • TT
    Tracy
    Jul 22, 2025
    1.0
    I ordered a turkey unwhich when I opened the package all this liquid mayo came out of it. It fell apart and was so soggy I couldn’t even eat it. What a waste of money. Won’t do that again.