Dutch Bros Coffee

4.6
966 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
3279 West 3500 South, West Valley City, UT
84119, United States

Hours

Reviews

4.6
966 reviews
5 stars
781
4 stars
78
3 stars
26
2 stars
28
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to enhance the experience.

Order Accuracy

There were multiple complaints about incorrect orders and issues with the app for pre-ordering, leading to frustration among customers.

Wait Times

Several reviews highlighted long wait times, both in-store and for drive-thru orders, with some customers expressing dissatisfaction with the efficiency of service.

Overall Experience

While many customers enjoyed the coffee and atmosphere, there were mixed feelings about the consistency of service and product quality at this location.
  • CK
    Cnee Kev
    2 days ago
    5.0
    Thank you Angie for taking our order at the window. Angie was courteous, efficient, and friendly when she took our order. It’s our first time trying out Dutch Bros and it did not disappoint from the customer service to the drinks. We will definitely come back
  • RA
    Reem Al
    5 days ago
    1.0
    Review (01/07/2026): We always come to this Dutch Bros location and are regular, paying customers, but this visit was extremely disappointing. The employee taking our order was very impatient and disrespectful from the start. When we received our drinks and brought up a concern, the person who made them responded with “so what,” which was incredibly rude and unprofessional. The attitude we received was unacceptable and not at all what we expect from a place we support regularly. Customer service was poor, and the overall experience was not pleasing at all. This location seriously needs to address how employees treat customers.
  • DM
    Dale Moser
    Dec 27, 2025
    5.0
    Best chain coffee house in the market. I wish they would hurry and expand further so I could get them in more places when I travel. There is a certain large coffee chain with fancy cup size names that has definitely met their match with these guys.
  • MM
    Morgan Mabry
    Dec 20, 2025
    1.0
    This morning was my finally time giving this stand my business. When the manager screws up the order. I have given the benefit of the doubt and gave them enough chances.
  • GG
    Gabriel Gonzalez
    Dec 6, 2025
    2.0
    Online ordering is a headache .I order it prior to have it ready on time but you still have to wait atleast 20- 30 min once you get to the barista . 🤦🏻‍♂️ . Why have that option .

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!