Chipotle Mexican Grill

3.5
149 reviews
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About

Mexican Restaurant
Chipotle West Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2640 S 5600 W, West Valley City, UT
84120, United States

Hours

Reviews

3.5
149 reviews
5 stars
72
4 stars
18
3 stars
4
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised friendly staff, others reported rude attitudes and poor service.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and flavorful meals, while others complained about undercooked or overly salty food.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, describing them as stingy or inconsistent compared to other locations.

Cleanliness

The restaurant was frequently noted for its cleanliness, which was appreciated by several customers.

Management Issues

Several reviews highlighted management problems, including poor inventory management and lack of responsiveness to customer complaints.
  • ME
    Mandy Elaine
    Nov 12, 2025
    2.0
    Im so annoyed.. 60 bucks for a tiny burrito that is just beans and rice with a little protein.. no sour cream and cheese like I added. The second burrito came in a bowl instead of a burrito and was also missing the added ingredients. They didnt give me my guacamole either.. what a waste of money.. there is no way that many mistakes should be made!
  • MB
    Mandy B
    Nov 12, 2025
    3.0
    Spent 60 bucks.. get home and reveal a tiny burrito mostly rice and beans, they didnt add the cheese and im missing my side of guac.. then the second burrito was a salad bowl thing.. that is not how ot what was ordered.. not going to this location ever again. That price is absolutely insane for this!
  • LC
    Leo Czekalski
    Nov 9, 2025
    4.0
    The usual Chipotle.
  • NN
    Nemo68
    Nov 5, 2025
    4.0
    Never understood the hype of this place. Decent food.
  • AH
    Aaron Hansen
    Oct 26, 2025
    5.0
    Stopped by for a chicken bowl to go…Lexi workin the front counter did everything right. Perfect portions and quick service. Highly recommend.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in West Valley City?

Chipotle Mexican Grill in West Valley City is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in West Valley City?

It is located at 2640 S 5600 W, West Valley City, UT 84120.