Chipotle West Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service were mixed; while some praised friendly staff, others reported rude attitudes and poor service.
Food Quality
Food quality varied significantly, with some customers enjoying fresh and flavorful meals, while others complained about undercooked or overly salty food.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, describing them as stingy or inconsistent compared to other locations.
Cleanliness
The restaurant was frequently noted for its cleanliness, which was appreciated by several customers.
Management Issues
Several reviews highlighted management problems, including poor inventory management and lack of responsiveness to customer complaints.
ME
Mandy Elaine
Nov 12, 2025
2.0
Im so annoyed.. 60 bucks for a tiny burrito that is just beans and rice with a little protein.. no sour cream and cheese like I added. The second burrito came in a bowl instead of a burrito and was also missing the added ingredients. They didnt give me my guacamole either.. what a waste of money.. there is no way that many mistakes should be made!
MB
Mandy B
Nov 12, 2025
3.0
Spent 60 bucks.. get home and reveal a tiny burrito mostly rice and beans, they didnt add the cheese and im missing my side of guac.. then the second burrito was a salad bowl thing.. that is not how ot what was ordered.. not going to this location ever again. That price is absolutely insane for this!
LC
Leo Czekalski
Nov 9, 2025
4.0
The usual Chipotle.
NN
Nemo68
Nov 5, 2025
4.0
Never understood the hype of this place. Decent food.
AH
Aaron Hansen
Oct 26, 2025
5.0
Stopped by for a chicken bowl to go…Lexi workin the front counter did everything right. Perfect portions and quick service. Highly recommend.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in West Valley City?
Chipotle Mexican Grill in West Valley City is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in West Valley City?
It is located at 2640 S 5600 W, West Valley City, UT 84120.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order food online from Chipotle West Valley?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle West Valley have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact email for Chipotle Mexican Grill in West Valley?
You can reach them via email at UT.4498.WestValley@chipotle.com.
Which social media platforms is Chipotle Mexican Grill active on?
Chipotle is active on Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.
Are there any nearby dental clinics near Chipotle West Valley?
Yes, Aspen Dental - West Valley City, UT, and Simply Smiles Dental are near Chipotle Mexican Grill if you need dental services.
What other dining options are close to Chipotle in West Valley City?
Nearby dining options include Cupbop Korean BBQ in a Cup, Hot Banh Vietnamese Sandwiches, L&L Hawaiian Barbecue, Island Grinds, Teriyaki Grill West Valley, Cafe Rio, Dunkin' Donuts, Popeyes Louisiana Kitchen, and Dickey's Barbecue Pit.
What nearby services can I find around Chipotle West Valley for convenience?
Services near Chipotle include EVgo EV charging stations, Maverik gas station and convenience store, Quick Quack Car Wash, Bank of America ATM and financial center, Valvoline Instant Oil Change, KeyMe Locksmiths, and Great Clips hair salon.