Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.5
(163 reviews)

About

Mexican Restaurant
Chipotle West Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2640 S 5600 W, West Valley City, UT
84120, United States

Hours

Reviews

3.5
163 reviews
5 stars
81
4 stars
19
3 stars
5
2 stars
20
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and tasty meals, while others complained about stale ingredients and food safety issues.

Portion Sizes

Inconsistent portion sizes were frequently mentioned, with some customers feeling shortchanged compared to their expectations.

Cleanliness

The restaurant was noted for its cleanliness, although some reviews indicated issues with food preparation areas.

Management Issues

Several reviews highlighted poor management practices, including running out of ingredients and inadequate responses to customer complaints.
  • C1
    Connor 1
    Feb 22, 2026
    1.0
    Can't get past AI to ask them to put the salsa on the sidebecause the stupid grubhub app doesnt have an option for putting ANYTHING ON THE SIDE. . When I do manage to trick the AI, no one picks up. Extremely frustrating
  • EJ
    E J
    Feb 19, 2026
    5.0
    Muy bien la raza trabajando
  • M
    Moralez :/
    Feb 6, 2026
    5.0
    Honestly one of the best Chipotle experiences I’ve had. The food was fresh, portions were solid, and everything was moving fast even though it was busy. Huge shoutout to Alex and Nayelly. Super friendly, efficient, and clearly cares about doing things right. You can tell when an employee actually takes pride in their work, and it makes the whole experience better. This location is definitely the best i’ve been too. I’m for sure coming back.
  • EE
    eric
    Feb 6, 2026
    5.0
    WOW WOW WOW WOW I cannot emphasize enough how much joy this chipotle brings me! Guy named Alex in there that has a way of working that makes it seem so fun and yet so elegant. Customer service 10, Music 10, Vibes 10! The best chipotle in Utah by FAR!!!
  • PP
    Patty
    Jan 28, 2026
    5.0
    The staff are always so pleasant and helpful and the food never disappoints! This is my favorite location by far. I hope you’re taking good care of your employees, because they’re fabulous!

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: