Numerous customers reported long wait times for food and drinks, as well as poor service from staff, including being ignored and receiving incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, overcooked, or not prepared as requested, leading to dissatisfaction.
Staff Performance
While some servers received praise for their friendliness and attentiveness, many others were criticized for being unhelpful or inattentive.
Atmosphere Concerns
Customers noted issues with cleanliness, including sticky tables and flies, which detracted from the dining experience.
Mixed Experiences
Some patrons had positive experiences with specific staff members or during less busy times, but these were overshadowed by the overall negative feedback.
JB
Jennifer Bergstrom
6 days ago
1.0
This place needs to get their crap together!! And order placed in advanced should be ready when promised. They have been filtering orders well after mine was placed first and keep telling me more time. This is crap service!
WB
Wesley Brookes
Nov 17, 2025
1.0
We walked in and the host clearly saw us there and we were waiting for her to let us in, and then another group of guys came in from behind us and they just barely got there and she gave them a table and we asked her why she didn’t and she said there was “no more” yall have horrible host and servers like just quit your job they barely look happy to be there and can be so unnecessarily mean we left after that
CG
Christian Garcia De La Garza
Nov 12, 2025
4.0
Fuimos y la fila era de más de una hora, posteriormente tuvimos la oportunidad de probarlas pidiéndolas para recoger en tienda y el sabor es bueno aunque dicen tener el sabor mango habanero y no pican absolubtamente nada.
RW
Ryan Wells
Nov 8, 2025
2.0
Food is good usually. Pver the last little while they've prioritized to go orders over customer in the restaurant. Tonight for example we tried to go here for dinner and despite around 10 or so tables being empty it only being 3 of us we were told it was over an hour wait and when I mentioned it was lotnof empty tables for an hour wait I was told it was because the kitchen was backed up with to go orders. Most places will pause to go orders if its getting to a point they won't be able to handle them and it will be a detriment to their in house customers. Apparently not b dubs.
SS
sydney swenson
Nov 2, 2025
1.0
I do love me some BDUBS, but I unfortunately had a terrible experience at this location 3 or 4 different times (but it’s closest to our family that lives more west so we’ve continued to go until now). Our waiter was nice but the service was pretty crappy and the food was the worst it had ever been. One person ordered extra wet wings, and his were burnt and the sauce did not cover the wing. One person ordered a new Philly cheese type sandwich and it was really dry and the cheese didn’t ever melt. I ordered wings and the food portion was correct for mine and my husbands. I ordered water and then also ordered a lemonade, and my lemonade never came ( the waiter as he was giving me my check said “oh I totally forgot to give you your lemonade!”) it took 40 minutes for us to get our food which was room temperature and/or cold. I did end up getting sick after eating but can’t say it was only this food, so that was a down side but potentially not their fault. And he never asked about refills for drinks until he gave us the check. He was a nice guy who was the waiter, but just a waste of money in my opinion.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in West Valley City?
Buffalo Wild Wings is open Monday to Wednesday from 11:00 AM to 1:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 10:30 AM to midnight.
Where is Buffalo Wild Wings located in West Valley City?
It is located at 2927 South 5600 West, West Valley City, UT 84120, United States.
How can I contact Buffalo Wild Wings for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 801-964-6700.
Where can I find more information or place an order online for Buffalo Wild Wings?
More information and online ordering are available at their official website: https://www.buffalowildwings.com/locations/us/ut/west-valley-city/2927-s-5600-w/sports-bar-869/
Is Buffalo Wild Wings in West Valley City a sports bar as well as a restaurant?
Yes, Buffalo Wild Wings is categorized as a sports bar, chicken wings restaurant, and takeout restaurant.
Are there any other similar chicken wing restaurants nearby?
Yes, Wingstop is a nearby chicken restaurant offering fast food and American-style chicken wings, which could be an alternative or complement to your visit at Buffalo Wild Wings.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
You can visit Megaplex West Valley, a nearby cinema and drive-in theater, or stop by Starbucks for coffee and smoothies to make your outing more enjoyable.
Are there any mobile phone stores close to Buffalo Wild Wings?
Yes, nearby mobile phone stores include Boost Mobile Local, Cricket Wireless Authorized Retailer, T-Mobile, Verizon, and Sprint Store, convenient if you need telecommunications services before or after your meal.
Can I find other dining options near Buffalo Wild Wings?
Yes, nearby dining options include Cafe Zupas for health foods and salads, Curry Pizza for Indian and pizza dishes, Cafe Rio Mexican Grill, Tokyo City for sushi and Japanese cuisine, Five Guys for burgers, Jimmy John's for sandwiches, and Del Taco for Mexican fast food.