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Buffalo Wild Wings

3.4
(3335 reviews)

Business Details

2927 South 5600 West, West Valley City, UT
84120, United States
(801) 964-6700

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2927 South 5600 West, West Valley City, UT. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2927 South 5600 West, West Valley City, UT
84120, United States

Hours

Reviews

3.4
3,335 reviews
5 stars
1,264
4 stars
637
3 stars
429
2 stars
304
1 star
701

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food orders, leading to dissatisfaction.

Positive Staff Interactions

Some customers highlighted excellent service from specific staff members, which positively impacted their experience.

Management Concerns

Several reviews indicated a lack of effective management presence and organization, contributing to service delays and customer frustration.
  • JP
    Jess Pulido
    5 days ago
    3.0
    No one pays attention to you, they don’t ask if you’ve been helped or need help. I always place mobile orders and still have to wait a lot of time to get them, the few times I’ve ordered here I have to come back and get the missing wings they always miss.
  • CC
    Coastal Cliffs
    Feb 21, 2026
    1.0
    Waited 2 hrs for our take out food and we were told 2 minutes on our food then 20 minutes on our food. More than 20 people that had arrived after us had gotten their food and left. I want a refund after we were told when we arrived that it was a 45 minute wait and I had been 2 hrs. That is unacceptable. Food was lukewarm. (Never got a refund because the manager didn’t ever come out after 20 extra minutes of us getting our food. Absolutely ridiculous and “great customer service”.)
  • HH
    Helamán Hernández
    Feb 21, 2026
    1.0
    I placed an online order scheduled for 7:30 PM. I arrived on time and ended up waiting over an additional hour to receive it. The lobby was full of customers waiting for their orders, while many tables inside were empty, which clearly reflects poor organization and management of operations. To make matters worse, after the long wait, my order was incorrect. When placing an online order in advance, customers expect efficiency and accuracy — not excessive delays and mistakes. I understand that busy periods happen, but a delay of over an hour combined with an incorrect order is unacceptable. This experience was extremely disappointing, and unless significant improvements are made, I would seriously reconsider returning. I hope management takes this feedback seriously and addresses these issues promptly.
  • JK
    J K
    Feb 14, 2026
    1.0
    This place litterally is winging it to stay in business. If you order take out here you’ll never get it. Joke of a restaurant. Management should be fired. No compensation offered whatsoever. No food ever even was brought out. Hours of wasted time. Go to Wingstop next door. They know how to treat customers.
  • EG
    Eleanor Gross
    Feb 8, 2026
    2.0
    Placed a pickup order for superbowl along with several others. Talk about freaking fumbles! They dropped things so many times! Pick up time 3:30 still haven’t gotten my order and it’s 4pm. Talk about poor management of the ordering process along with the chaotic way they had everyone. They knew they would have lots of orders yet they are so disorganized. Would I ever order here again for a big event, um no.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in West Valley City?

Buffalo Wild Wings is open Monday to Wednesday from 11:00 AM to 1:00 AM, Thursday to Saturday from 11:00 AM to 2:00 AM, and Sunday from 10:30 AM to midnight.

Brand Certified Facts from Buffalo Wild Wings

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Certified March 01, 2026Yext Knowledge Graph
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