Brand Certified
Arby's
3.9(1017 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3535 S 5600 W, West Valley City, UT
84120, United States
Certified by Arby's • Mar 01, 2026
(801) 965-6600
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ut/west-valley-city/3535-s-5600-w/store-5669
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
1,017 reviews
5 stars
456
4 stars
260
3 stars
149
2 stars
56
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and professional while others are reported as rude or dismissive.
Food Quality
Food quality is often criticized, with complaints about freshness, portion sizes, and incorrect orders.
Wait Times
Long wait times are a common issue, especially in the drive-thru, with many customers expressing frustration over delays.
Cleanliness
The cleanliness of the restaurant is generally praised, although some reviews mention unsanitary practices.
Menu Availability
Frequent complaints about being out of key menu items, particularly roast beef, which is a staple of the menu.
- JFJared FerFeb 3, 20263.0This locations service was better than usual. I am usually not a big fan of Arby's. This location did a good job though.
- GFGlen FitchJan 15, 20265.0Great food. Great service. Cleanest Arby's I have seen
- JAJustin AndersonJan 7, 20262.0The people are nice and it's clean. I feel as though I can taste the lack of quality when I eat here compared to other Arby's locations. The meat never tastes fresh, it's always sliced thicker than other stores. I'm normally slow to write bad reviews, but I've given this store about 4 tries and its been consistently meh. The cherry on top today was when I watched them bring a big basket of curly fries up from the fryer and I was really psyched to eat some really really fresh fries and when I tasted mine they clearly have been under the warming light and they were the last before the brand new batch. Truly disappointing.
- HHHunter HudsonNov 21, 20251.0I actually really enjoy eating Arby’s. However, this location specifically constantly makes you wait an extremely long time for your food. Tonight specifically there are 4 cars including mine that are all waiting for our food. That’s a pretty clear indication that there’s a problem I’d say. Should’ve learned my lesson the couple dozen times before. I’ll skip this location from now on
- KBKenley BoothNov 1, 20251.0Amauni was super rude at the window, like girl if you don’t like your job quit. Who ever took our order was rude as well.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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