Arby's

3.9
845 reviews
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Business Details

3215 W 3500 S, West Valley City, UT
84119, United States
(801) 966-5152
http://www.arbys.com/locations/us/ut/west-valley-city/3215-w-3500-s/store-942
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3215 W 3500 S, West Valley City, UT
84119, United States

Hours

Reviews

3.9
845 reviews
5 stars
370
4 stars
215
3 stars
129
2 stars
42
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for being friendly, while others were reported as rude or inattentive.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals, while others reported cold or poorly prepared food.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Wait Times

Long wait times reported, especially during busy hours, with some customers expressing dissatisfaction with the speed of service.
  • MS
    Matt Sanders
    5 days ago
    4.0
    Friendly workers and quick.
  • TF
    Tyler Frusciante
    Dec 26, 2025
    5.0
    Excellent service from staff. Everything was made perfectly. Thank you.
  • MC
    Matt Cantaloupe
    Dec 22, 2025
    1.0
    Go here if you want to pay then get pulled, have dried out meat buns, and recive an incomplete order.
  • TH
    Tiffany Halladay
    Dec 12, 2025
    1.0
    Leanne was very rude she sighed when we said just give us one second in the drive thru and she forgot our drinks had to go inside and grab our drinks Leanna had poor customer service
  • SJ
    sam jordan
    Dec 12, 2025
    1.0
    Don't get the Mac cheese bowl it's a rip off for 10 dollars it's not worth it they barely give you any steak or mac and cheese you're better off going to McDonald's or Wendy's somewhere and getting a $5 biggie bag
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