Brand Certified
Arby's
3.9(848 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
3215 W 3500 S, West Valley City, UT
84119, United States
Certified by Arby's • Mar 01, 2026
(801) 966-5152
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ut/west-valley-city/3215-w-3500-s/store-942
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
848 reviews
5 stars
371
4 stars
215
3 stars
128
2 stars
43
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are reported as rude or inattentive.
Food Consistency
Food quality is inconsistent; while some customers enjoy the meals, others report issues with cold or improperly prepared items.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a need for better attention to detail.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and restrooms, which detracts from the overall experience.
Wait Times
Customers frequently report long wait times, especially in the drive-thru, which does not align with expectations for fast food.
- ABAnna B.Feb 8, 20262.0I pulled forward and waited 15+ minutes just to receive soggy fries. I also don't think you can call them curly fries if 90% of the box is comprised of broken crescent shapes. At least the French dip was decent.
- VDVin DawgFeb 7, 20265.0Good food, great people. Only complaint is some customers don’t know how to treat the staff and it brings a very unenjoyable experience, not the locations fault however!
- HAHeidi allenFeb 7, 20261.0I would rate this lower but it won't let me. There food is usually ok but when you are charged a 1.00 for a cup of cheese & they only fill it half full it is not ok. A side of cheese should not be that much you know, darn well it did not cost that much for the bag of cheese & yet they make people pay a 1.00 for each small cup of cheese & you don't even get the whole cup of cheese. Restaurants & fast food places need to make a change. & stop ripping us off.
- HDhavyn dynesJan 31, 20265.0I’ve never written a. Review before but I wanted to say thank you to Taylor s. For being so kind and making sure we had what we needed, definitely amazing service. We definitely needed a smile!
- SSStonewulfJan 25, 20261.0Very unpleasant visit. The Indian woman there this evening sitting at the tables yelling at staff (hopefully not a manger) seemed to be a staff meeting they were holding in the lobby. Very unprofessional. Won’t be coming back.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website