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Arby's

4.0
(962 reviews)
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Business Details

4663 S 2700 W, West Valley City, UT
84119, United States
(801) 965-1939
http://www.arbys.com/locations/us/ut/west-valley-city/4663-s-2700-w/store-155
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4663 S 2700 W, West Valley City, UT
84119, United States

Hours

Reviews

4.0
962 reviews
5 stars
460
4 stars
255
3 stars
121
2 stars
47
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for being friendly and helpful, while others were reported as rude or inattentive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others received cold or stale food.

Cleanliness

Concerns raised about cleanliness in the restaurant, particularly in the lobby and restroom areas.

Operational Issues

Reports of early closures and long wait times, affecting customer experience.
  • JL
    Jenica Lentz
    Jan 10, 2026
    5.0
    Xzaivier is amazing. We don’t come here often but his customer service was fantastic today. Thank you for being such a happy dude!!
  • ET
    Eric T
    Jan 5, 2026
    5.0
    This Arby's is always on point. The staff is phenomenal especially The manager her name is Cici always Fast and friendly
  • KS
    Katelynn Stone
    Dec 26, 2025
    5.0
    Service is good and food is as expected.
  • TN
    Tandie Nunez
    Nov 22, 2025
    5.0
    Feel like not to may left
  • SH
    Stephanie L Harden
    Oct 25, 2025
    3.0
    Bit slow and sassy
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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