While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Valley City, UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Their chicken is always dry 3rd time I’ve been and I’m disappointed
HM
Heidi McCauley
Apr 15, 2026
5.0
This is our go to for “fast food” it’s always fresh, hot and delicious.
NE
Narriman Espina
Apr 7, 2026
1.0
A las 21:15 compramos con mi esposo y nos atendieron por ventanilla para tomarnos el pedido de muy mala manera
LC
l Callister
Mar 30, 2026
2.0
Avoid this location if possible. Unless you ask for it, they do not put pico de gallo, sauces, eating utensils, or even napkins with your order. You shouldn't have to ask for those things. It is very frustrating to get home to find them missing. With the price of gas nowadays, who wants to drive back and spend more time and money?
JA
Jared Atkinson
Mar 2, 2026
3.0
Love the food but I am very frustrated because every time I order, I request 8 house salsas and instead I receive 4 salsa and 4 guacamole. If I wanted guacamole, I would have asked for it. Instead, I have 4 small salsa cups to share among 4 people! Is the salsa so expensive that you would rather give guacamole?
What type of food does El Pollo Loco in West Valley City serve?
El Pollo Loco serves fresh, authentic Mexican food, specializing in fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in West Valley City?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or via the El Pollo Loco app available on the App Store for convenient delivery and pickup.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does this location of El Pollo Loco have a drive-through service?
Yes, the West Valley City location offers a drive-through for quick and easy service.
Is there free Wi-Fi available at El Pollo Loco in West Valley City?
Yes, free Wi-Fi is available for customers at this location.
What is the address and contact number for El Pollo Loco in West Valley City?
The address is 3964 West 4700 South, West Valley City, UT 84120, USA. You can reach them at +1 385-509-3999.
Are there any nearby places where I can grab dessert or a refreshing drink after eating at El Pollo Loco?
Yes, Hokulia Shave Ice in Taylorsville is nearby, offering delicious ice cream, smoothies, and baked goods, perfect for dessert or a refreshing drink after your meal.
What convenience or fuel stations are close to El Pollo Loco in West Valley City?
Nearby options include Smith's Fuel Center, 7-Eleven, Chevron, ExtraMile, and Premium Oil Co, offering fuel and convenience items for your needs before or after dining.
Are there other food or restaurant options near El Pollo Loco in West Valley City?
Yes, nearby you can find Burger King for fast food, Starbucks for coffee and smoothies, and Tacos el Gordo y el Flaco for grocery and bakery items.
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