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El Pollo Loco

3.8
(153 reviews)

Business Details

3964 West 4700 South, West Valley City, UT
84120, United States
(385) 509-3999
http://elpolloloco.com/locations/store/3890

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Valley City, UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3964 West 4700 South, West Valley City, UT
84120, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.8
153 reviews
5 stars
94
4 stars
11
3 stars
8
2 stars
5
1 star
35
  • NM
    Nestor Mendoza
    Apr 15, 2026
    3.0
    Their chicken is always dry 3rd time I’ve been and I’m disappointed
  • HM
    Heidi McCauley
    Apr 15, 2026
    5.0
    This is our go to for “fast food” it’s always fresh, hot and delicious.
  • NE
    Narriman Espina
    Apr 7, 2026
    1.0
    A las 21:15 compramos con mi esposo y nos atendieron por ventanilla para tomarnos el pedido de muy mala manera
  • LC
    l Callister
    Mar 30, 2026
    2.0
    Avoid this location if possible. Unless you ask for it, they do not put pico de gallo, sauces, eating utensils, or even napkins with your order. You shouldn't have to ask for those things. It is very frustrating to get home to find them missing. With the price of gas nowadays, who wants to drive back and spend more time and money?
  • JA
    Jared Atkinson
    Mar 2, 2026
    3.0
    Love the food but I am very frustrated because every time I order, I request 8 house salsas and instead I receive 4 salsa and 4 guacamole. If I wanted guacamole, I would have asked for it. Instead, I have 4 small salsa cups to share among 4 people! Is the salsa so expensive that you would rather give guacamole?

Frequently Asked Questions About El Pollo Loco

What type of food does El Pollo Loco in West Valley City serve?

El Pollo Loco serves fresh, authentic Mexican food, specializing in fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.

What are the operating hours of El Pollo Loco in West Valley City?

The restaurant is open every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from El Pollo Loco

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Certified April 26, 2026Yext Knowledge Graph
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