Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Tried to order a spicy Mc chicken from a call, but the really chopped girl says "no" and hangs up😐
PP
Paul Prescott
Mar 24, 2026
5.0
They gave us the wrong order so we had to go back buy they did refundit which was really nice
WQ
Wa Qas
Mar 21, 2026
4.0
The drive thru was quick. Only McDonald's that had the ice cream machine working that day. Another one on 90th didn't.
JS
John S
Mar 18, 2026
1.0
I’m pretty sure this McDonald’s doesn’t sell sauces anymore, because the last 8 times I’ve ordered there via Uber Eats or drive thru, the sauces haven’t been in the bag. Literally, 8 times. Just read what’s on the order ticket dude. 2-3 times? Yeah, I get it, mistakes happen. But EIGHT times?! If I order coffee there, is anyone going to put coffee in the cup before they serve it to me? The night shift workers at this McDonald’s need to pay attention, man. I worked at McDonald’s for 3 years, I get it, serve off the orders, but make sure the right things are in the bag.
AM
Andrea McCartney
Mar 14, 2026
1.0
I accidentally spilled a milkshake because the lid wasn’t fully secured. It was my mistake for grabbing it by the lid, but what happened afterward reminded me why we don’t go to McDonald’s.
I quickly ran to grab a washcloth before it spilled all over the floor. It took a couple minutes to get someone’s attention, and there was a language barrier that made communication difficult. Eventually I was handed a washcloth and told to clean it up myself.
When I explained that the lid hadn’t been properly secured when the shake was handed to me, the employee pointed to the kiosk and said “order,” indicating I needed to purchase another shake. I ended up paying for a replacement.
After cleaning everything up, I stepped slightly behind the counter to return the washcloth. The employee immediately told me to “get out” and motioned for me to back up.
Overall, it was a frustrating experience and not the kind of customer service I would expect. I recommend Wendy’s, Culver’s, chick-fil-a and any other place!
What are the operating hours for McDonald's at 3963 W 9000 S, West Jordan?
McDonald's in West Jordan is open 24 hours a day, 7 days a week.
What are the drive-through hours at this McDonald's location?
The drive-through service is available 24/7 at this McDonald's location.
Does this McDonald's location offer delivery and pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from McDonald's in West Jordan online?
You can order online through their delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a loyalty or rewards program?
Yes, they offer MyMcDonald's Rewards, where you can earn points for free food.
What nearby places can I visit for additional convenience or entertainment?
Nearby you can find Charlie's Market and Chevron gas stations for convenience, and Pikula Art Center for cinema and art gallery experiences.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Hokulia Shave Ice for desserts, Little Caesars Pizza, Subway sandwich shop, and Tacos El Toro Rojo for Mexican food.
What services can customers access near McDonald's if they need financial or travel assistance?
Nearby you can find Coinme and LibertyX Bitcoin ATMs, Zions Bank, U.S. Bank, Western Union money transfer services, and Surefire Vacations travel services.
Is McDonald's located near any health or personal care services?
Yes, nearby are Bel Sorriso Family Dental, Fantastic Sams Cut & Color hair salon, Hawaii Nails 3 nail salon, and Desert Sun beauty salon and tanning services.
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