Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and impatient staff, particularly at the drive-thru, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and temperature of meals.
Speed of Service
Customers frequently noted slow service times, both in the drive-thru and dine-in, often leading to frustration.
Pricing Concerns
Many felt that prices were too high for the quality of food received, with some mentioning that the value has declined.
SM
Steven Marshall
Nov 16, 2025
1.0
I ordered through the drive-through. And when I got my food, the fries were cold. My sandwich was cold. Also, the lettuce on my sandwich was rotten.
The only thing that was good was the service was fast, but that doesn’t matter if the food is cold and rotten
AA
Amanda Anaya
Oct 27, 2025
1.0
It was absolutely horrible today. I paid $11.05 for a number three and they forgot my junior bacon cheeseburgers I was already home and running late for work and now I'm screwed out of my money. And to top it off the lady doesn't really understand me/ not everybody speak Spanish.
SD
Savage David
Oct 24, 2025
5.0
I came in Friday evening for some food to find that the place was understaffed however there was 3-4 hard working ladies keeping the place afloat and running, with the place packed I was surprised how well they were handling by he situation , tip tier customer service and amazing fresh food !, they deserve a raise honestly!! I could tell they were overwhelmed but that didn’t stop them from going above and beyond for their customers! Not many hard skilled workers like them left I hope they get the raise and recognition they deserve
KB
Keatin Bradford
Oct 20, 2025
1.0
I waited in the drive thru for 8 minutes without any sort of response even when i asked, "hello?" Then I decided to go inside where they all proceeded to wonder out of the back to get my order and slapped my food together. I will never be going back to this location
JM
J Me
Oct 9, 2025
1.0
Went thru the drive thru , every time I ask for jr bacon cheese burger biggie bag , they always tell me it not part of biggie bag deal…. So today when I got up to the window, I ask the guy I have a question……… out of no where his behavior was all mad , he keep on saying is this what you order , I could fix it if it not right (in a loud angry manner….. ) I didn’t even ask him the question that I wanted to ask yet…. I try to stop him from what he was saying and let me ask the question….. once I had a chance to ask , I ask him is jr cheese burger is part of biggie deal? I ordered and say exactly by reading the menu…. It on the menu and I every google biggie deal on my phone ..,..,,,,. Anyway he need to change his attitude and listen before he get all mad
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Jordan, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Jordan, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 565-1170.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Redwood Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in West Jordan, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 6828 So. Redwood Road, West Jordan still open?
Yes! Wendy's at this location remains open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open 6:00 AM to 1:00 AM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and 6:00 AM to 12:00 AM on Wednesday.
Does this Wendy's location serve breakfast?
Yes, breakfast is available at this West Jordan Wendy's location.
What payment options are accepted at Wendy's on Redwood Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's for delivery or takeout near West Jordan, UT?
Yes, delivery and takeout are available. You can order via the Wendy's app or their website by selecting your location.
How can customers contact this Wendy's location for feedback or questions?
You can call Wendy's at (801) 565-1170 or reach Customer Care through live chat or their contact page. A satisfaction survey is also available online.
Where can I find the menu and nutrition information for this Wendy's?
Menu pricing and nutrition info can be found on their website or mobile app at https://menu.wendys.com/. Nutrition details update as you customize your order.
What nearby retail stores can I visit along with Wendy's at Redwood Road?
Nearby retail places include Halloween City for costumes and party supplies, Batteries Plus Bulbs for battery and mobile phone needs, and Petco Animal Supplies for pet products and grooming.
Are there any nearby health or dental services close to this Wendy's?
Yes, nearby you can find Out Of This World Dentistry & Orthodontics, Mountain View Dental Care, and West Jordan Family Medicine for dental and medical needs.
What local entertainment or recreational spots are near Wendy's on Redwood Road?
Nearby recreational spots include Take A Break Spas & Billiards for leisure activities and The Picklr West Jordan for sports and gym sessions.