Wendy's

3.6
959 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6828 So. Redwood Road, West Jordan, UT
84084, United States

Hours

Reviews

3.6
959 reviews
5 stars
379
4 stars
193
3 stars
139
2 stars
86
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and impatient staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and temperature of meals.

Speed of Service

Customers frequently noted slow service times, both in the drive-thru and dine-in, often leading to frustration.

Pricing Concerns

Many felt that prices were too high for the quality of food received, with some mentioning that the value has declined.
  • SM
    Steven Marshall
    Nov 16, 2025
    1.0
    I ordered through the drive-through. And when I got my food, the fries were cold. My sandwich was cold. Also, the lettuce on my sandwich was rotten. The only thing that was good was the service was fast, but that doesn’t matter if the food is cold and rotten
  • AA
    Amanda Anaya
    Oct 27, 2025
    1.0
    It was absolutely horrible today. I paid $11.05 for a number three and they forgot my junior bacon cheeseburgers I was already home and running late for work and now I'm screwed out of my money. And to top it off the lady doesn't really understand me/ not everybody speak Spanish.
  • SD
    Savage David
    Oct 24, 2025
    5.0
    I came in Friday evening for some food to find that the place was understaffed however there was 3-4 hard working ladies keeping the place afloat and running, with the place packed I was surprised how well they were handling by he situation , tip tier customer service and amazing fresh food !, they deserve a raise honestly!! I could tell they were overwhelmed but that didn’t stop them from going above and beyond for their customers! Not many hard skilled workers like them left I hope they get the raise and recognition they deserve
  • KB
    Keatin Bradford
    Oct 20, 2025
    1.0
    I waited in the drive thru for 8 minutes without any sort of response even when i asked, "hello?" Then I decided to go inside where they all proceeded to wonder out of the back to get my order and slapped my food together. I will never be going back to this location
  • JM
    J Me
    Oct 9, 2025
    1.0
    Went thru the drive thru , every time I ask for jr bacon cheese burger biggie bag , they always tell me it not part of biggie bag deal…. So today when I got up to the window, I ask the guy I have a question……… out of no where his behavior was all mad , he keep on saying is this what you order , I could fix it if it not right (in a loud angry manner….. ) I didn’t even ask him the question that I wanted to ask yet…. I try to stop him from what he was saying and let me ask the question….. once I had a chance to ask , I ask him is jr cheese burger is part of biggie deal? I ordered and say exactly by reading the menu…. It on the menu and I every google biggie deal on my phone ..,..,,,,. Anyway he need to change his attitude and listen before he get all mad

Frequently Asked Questions About Wendy's

Is Redwood Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.