Wendy's

3.4
941 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4114 West 9000 South, West Jordan, UT
84088, United States

Hours

Reviews

3.4
941 reviews
5 stars
333
4 stars
201
3 stars
142
2 stars
79
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted cleanliness issues, particularly with food preparation areas and dining spaces.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with long wait times reported.
  • BW
    Brett Wells
    5 days ago
    1.0
    13 bucks for a meal and the worst meal I've had from them ever! I just quit going all together because the never get it right and the food is always garbage. Cold chicken, fries are a day old and not even edible. Forgot the cheese on one sandwich. Forgot a Fry altogether, We were thinking thank goodness we checked before we left. Only to get fries that have been sitting out for the entire day it seems cold soggy nasty. I don't complain it done unless it's really crap. They raise prices and quality goes straight down! How does that work? They even got rid of their good lettuce and use the choppy crappy stuff! Definitely will not be going again.
  • JJ
    John Jackson
    Dec 18, 2025
    1.0
    Today is December 18th, and I ordered a taco salad. When I looked thru my salad I had to remark " where's the beef "
  • MC
    Mekell Cook
    Dec 16, 2025
    1.0
    Had a salad late last night and I’m shitting water today. The chicken was warm ISH (so I thought it was just cooked) and that didn’t alarm me… but the lettuce was wilted and I should have thought about it at the time, And now that I think about it the entire salad was warm. Absolutely not happy about this. I took a TWO year break from Wendy’s in general due to service and quality… I’m upset because I just wanted a quick dinner before I went to bed after a long day and now I’m shitting my guts out at work. Looking at other reviews, this place should honestly be inspected by the state because WOW. 🤢 I would stay away from this location. Go to smiths in the same parking lot if you want to avoid food poisoning
  • SC
    sherrie cone
    Dec 7, 2025
    1.0
    This place is the worst place. They need new employees. I went thru drive thru at 11:45 for a frosty. He said machine was just starting up and would be 3 minutes. I pulled in stall to wait wondering why they didn't start machine sooner. Sat there for 7 minutes went into store to see if they forgot me and was told would be 3 more minutes. Asked for money back and he walked away I thought to get money. I waited a few minutes and said loudly "I would like my money today " he finally brought it. I give this place 5 zeros and recommend that people don't go here
  • EE
    Emma
    Dec 6, 2025
    1.0
    Had to wait for "fresh" nuggets that were still soggy. Fries were barely warm and had hair in it that is absolutely not anyone in my home's. Yikes. I don't think I'll be eating at this location again.

Frequently Asked Questions About Wendy's

Is Old Bingham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in West Jordan, UT?

The drive-thru at this Wendy's location is open from 6:00 AM to midnight on Mondays, and from 6:00 AM to 1:00 AM Tuesday through Sunday.