Subway

3.7
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Jordan Subway® Restaurant at 9000 South 4000 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9000 South 4000 West, West Jordan, UT
84088, United States

Hours

Reviews

3.7
193 reviews
5 stars
94
4 stars
33
3 stars
16
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor customer service.

Food Freshness

Several customers noted issues with food freshness, including old ingredients and stale bread, while others praised the freshness of their sandwiches.

Cleanliness

The cleanliness of the location received positive feedback, with many customers appreciating the clean environment.

Pricing Issues

Customers expressed dissatisfaction with pricing, feeling that the cost of sandwiches is too high for the quality received.

Employee Training

There are concerns about employee training and professionalism, with reports of untrained staff and poor handling of customer orders.
  • MB
    Mason Barney
    2 days ago
    2.0
    Did a mobile order for pickup and got half a sandwich when I got back to work. Pretty cool guess I should have checked. Emailed subway about it and they never made it right.
  • NP
    Nicole Pettingill
    Nov 8, 2025
    5.0
    OH MY GOODNESS!!!! You have got to try the new Thanksgiving subs before they are gone!!! For a limited time (through November sadly) enjoy a turkey sub with cranberry sauce & stuffing!!!! I had mine just lightly toasted on wheat bread & it was melt in your mouth yummy!!!! And at this location the crew members will treat you so good!!!
  • EB
    Erin Bell
    Oct 9, 2025
    4.0
    This is one of the cleanest, and most fresh Subways I’ve been to. I drive out of my way to come here. Today I think they had some new workers, they seemed stressed and flustered during the lunch rush. There was one worker on break and as soon as he stepped in, it became a well oiled machine. Johnny needs a raise! He got through the whole line quickly, and made every sandwich perfectly!
  • BB
    Bruce Booc
    Sep 7, 2025
    5.0
    Fast and courteous service
  • LL
    Lee
    Aug 24, 2025
    1.0
    Tried giving this location a chance and every time ive tried in the past month (3 times), it smells bad, the ingredients are ALWAYS old.. etc.. the turkey has tasted gamey.. the last time I went, I was able to snag photos of the situation with the ingredients. Ive never felt comfortable coming back. Really hoped for it to be a one off situation but seeing that its been 3 for 3 terrible, id recommend driving to a further location- which is what I now do.

Frequently Asked Questions About Subway

What are the operating hours for Subway at The Marketplace At Naylor Farm in West Jordan?

Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer pickup and delivery services?

Yes, they offer in-store pickup, curbside pickup, and delivery options for your convenience.