Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Jordan Subway® Restaurant at 7759 South 4800 West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported poor service, including rude staff, slow service, and issues with order accuracy.
Staffing Issues
Many reviews highlighted a lack of sufficient staff during busy hours, leading to long wait times and neglected customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about stale ingredients, incorrect orders, and unsanitary conditions.
Customer Experience
Several reviews mentioned a negative atmosphere, with customers feeling ignored or mistreated by employees.
Management Concerns
There were complaints about poor management practices, including inadequate training and support for staff, contributing to the overall negative experience.
LT
Lori T
Oct 9, 2025
1.0
Went to get a sandwich but they ran out of bread and they still had two hours left till close. Not sure how a sandwich shop runs out bread..
PW
Paige Winger
Oct 6, 2025
5.0
The two gentlemen working tonight were so kind and welcoming! They were so helpful and efficient! Best service I have ever had at a Subway.
BA
Bianca Angel
Aug 21, 2025
1.0
I went to this place and there was a very rude lady who refused to serve us or give us our order and kicked us out of the place. I want the managers of the place to take action on this matter.
LP
Luann Prietzel
Jul 26, 2025
1.0
The food at Subwsy is delicious but the service is terrible at this location. This store is not staffed to accommodate both online and dining in. I don't blame the employees completely. There needs to be more staff so customers waiting inline aren't ignored. After 20 minutes and being ignored we left. This is not the first time this has happened here. The staff needs to alternate between in dining guests and online. Needless to say I and my family won't be coming back to this location.
BK
Bella K
Jul 19, 2025
2.0
Why is my sandwich drowning in mustard when I asked for just a little? This is extra mustard.. I get if too much comes out of the bottle, but then take it off idk? Most the sandwich is just Mayo and mustard. Be so foreal 🤦🏻♀️