Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rude service and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty sandwiches, while others complain about stale bread and incorrect orders.
Delivery Issues
Delivery service is frequently criticized for being slow and unreliable, with many customers experiencing long wait times.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, feeling that the sandwiches do not provide good value for the cost.
DM
deysy moreno
6 days ago
1.0
Kamree is such a horrible manager to work with, she is Hella passive aggressive with not only the employees but with the customers. Had the audacity to say she was going to spit on my food I dont recommend going whenever shes working unless you want saliva on your sandwich
BB
Belal Elshami (BeliBeli)
Dec 9, 2025
1.0
Terrible service for this amount you spend. They don’t even say hey back at you walking in!
At this point subway way better.
BB
Bruce Booc
Oct 29, 2025
5.0
Great fast sandwich
DB
Dan Beckstrom
Oct 26, 2025
5.0
Love Jimmy John’s! Brooke was so kind and patient while we looked up and used our coupon. Alisha made our sandwiches exactly how we customized them.