Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7168 S. Plaza Center Dr. in West Jordan is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the deliciousness of the burgers and fries, there were several complaints about incorrect orders, cold food, and over-salted fries.
Service
Customer service received mixed reviews; some praised the friendly and accommodating staff, while others reported rude behavior and poor handling of complaints.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some reviews mentioned issues with sticky floors and dirty tables.
Pricing
Many customers found the prices to be high for the portion sizes and quality, with several comments indicating that the cost was not justified.
BS
Balynda Salee
2 days ago
4.0
Always enjoy 5 Guys.
GA
Gino Avila
Feb 5, 2026
2.0
I ordered through door dash and wanted extra extra bacon on my burgers, there was no option for thst so I called the store to let them know I wanted extra bacon and they told me if I wanted extra bacon on my burgers id for my door dash order id have to come into the store and pay for it . I've never been charged for extra bacon at any 5 guys before 🤣🤣👎🏽
EN
edgardo nazariego
Feb 3, 2026
5.0
Mi amigo y a mi nos encantó las papas 🔥❤️ son súper ricas y muy económicas 🤤
EN
edgardo nazariego
Feb 3, 2026
5.0
Me gustó la comida y las papas son súper ❤️ pedí extra de papas porque pensé que eran pequeñas pero son muchas y por muy bajo costo 🔥 lo recomiendo si quieres comer rico
TH
tyson hollen
Jan 9, 2026
1.0
This afternoon I felt very fortunate to have had been at this establishment before the lunch rush which was my lunch break at approximately 12:15. However I feel like my luck was not luck when I received the worst meal I had ever paid money for. There were three young men working there. I ordered a bacon cheeseburger and a regular fry and a drink. I got my order to go as I work at a school no more than 5 minutes away from this establishment. My burger was completely wrong it was a double cheeseburger no bacon mushrooms with fried onions and my burger was completely soaked and unedible. I tried to eat the burger with a fork and toss the rest however it was disgusting and I just ended up throwing a large amount of food away I tried to salvage my meal by eating the small amount of fries at the bottom of my bag out of an empty cup however said fries were more salt than fries and those were disposed of as well. I highly recommend staying away from this establishment as I assume most people have and this is why they had nobody in line, in the parking lot, or in the restaurant. I feel like staff should be trained properly on how to handle food package food. As well as maybe getting an order right. Highly recommend staying away from this location. I hate to be rude but zero Stars
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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