Chipotle Mexican Grill

2.9
264 reviews
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About

Mexican Restaurant
Chipotle West Jordan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3849 W. Campus Dr., West Jordan, UT
84084, United States

Hours

Reviews

2.9
264 reviews
5 stars
90
4 stars
29
3 stars
13
2 stars
34
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing bland or cold meals, while others enjoyed flavorful dishes.

Portion Sizes

Many reviews highlighted issues with portion sizes, with several customers feeling shortchanged and describing the servings as small or skimpy.

Service Experience

Service quality varied significantly; some customers praised friendly staff, while others reported poor service and unresponsive employees.

Cleanliness

The cleanliness of the restaurant was a concern for some customers, with reports of dirty tables and unkempt dining areas.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the ambiance while others found it chaotic or uncomfortable.
  • VF
    Vinicio Fernandez
    Nov 10, 2025
    1.0
    “I am writing to express my deep dissatisfaction with the service, the attention, and especially the food portions being served. The price-to-quantity ratio is completely unreasonable. I used to enjoy coming here, but it seems the management has changed and everything has gotten worse. I have even seen the supervisor scolding employees if a tiny piece of protein falls, as if every gram were being measured to avoid serving too much. For the price you charge, portions should be fair and consistent, but what you serve now does not come close to the quality or quantity customers expect. The comparison between price and portion size is absurd — it’s not like you’re a Michelin-star restaurant.”
  • VG
    Victor Gil
    Nov 10, 2025
    1.0
    Demasiado caro para la cantidad que sirven, parece que les hubiera pedido la comida.
  • AA
    alexis andrade
    Nov 10, 2025
    1.0
    La cantidad de comida es muy en comparación con otros Chipotle, creo que están dañando y dando reputación a la franquicia,
  • JM
    Johan Manzaneda
    Nov 10, 2025
    1.0
    Sirven muy poca comida no puede ser
  • ZR
    Zara Russell
    Oct 17, 2025
    4.0
    Had a great dining experience here! The food was flavorful and well-prepared, and the service was attentive without being rushed. The atmosphere made the meal even more enjoyable.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in West Jordan?

Chipotle Mexican Grill in West Jordan is open daily from 10:45 AM to 10:00 PM.

Where is the Chipotle Mexican Grill located in West Jordan?

It is located at 3849 W. Campus Dr., West Jordan, UT 84084.