Chipotle West Jordan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes relative to the price, often feeling shortchanged.
Service Quality
Service experiences varied widely, with some customers reporting rude staff and poor service, while others praised friendly and attentive employees.
Food Quality
The quality of food was inconsistent, with some reviews highlighting delicious flavors and well-prepared meals, while others noted blandness and issues with freshness.
Cleanliness
Several customers commented on the cleanliness of the restaurant, with some noting dirty tables and unkempt areas.
Value for Money
Customers frequently mentioned that the prices were too high for the quality and quantity of food received, leading to a perception of poor value.
KH
Kaylee Hansen
Jan 1, 2026
1.0
Uhm, so my first problem was I paid $30 for so called 2 burritos and a fountain drink, I go to the pickup lane and only got one burrito and no drink, so I then told them and they lied and said it was wrong, I then reordered my burrito and drink, then go in to get it and the worker was so rude, pretty much just threw my cup and burrito at me, then I get home and open my burrito, my boyfriend’s burrito is 10x the size of mine….
JD
Jeremy Deppe
Dec 29, 2025
5.0
Great spot after the gym 🤘
JA
Jenna Armstrong
Dec 19, 2025
5.0
This is delicious food. The quality has not faltered, and I love how everything is seasoned: the meat, rice, beans, fajitas, etc. That doesnt happen everywhere. The atmosphere inside is trendy and cozy and inviting.
TK
Traci K
Dec 18, 2025
5.0
The red chimichurri is 🔥🔥. If that stays on the menu, I may do away with other local chains that I go to for their tomatillo ranch alone. The chips and salsa are unmatched also. Service was great and food was ready when I arrived.
VF
Vinicio Fernandez
Nov 10, 2025
1.0
“I am writing to express my deep dissatisfaction with the service, the attention, and especially the food portions being served. The price-to-quantity ratio is completely unreasonable. I used to enjoy coming here, but it seems the management has changed and everything has gotten worse. I have even seen the supervisor scolding employees if a tiny piece of protein falls, as if every gram were being measured to avoid serving too much. For the price you charge, portions should be fair and consistent, but what you serve now does not come close to the quality or quantity customers expect. The comparison between price and portion size is absurd — it’s not like you’re a Michelin-star restaurant.”
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in West Jordan?
Chipotle Mexican Grill in West Jordan is open daily from 10:45 AM to 10:00 PM.
Where is the Chipotle Mexican Grill located in West Jordan?
It is located at 3849 W. Campus Dr., West Jordan, UT 84084.
Does Chipotle Mexican Grill in West Jordan offer online ordering?
Yes, you can order online through their website or app for convenience.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle ensure the quality of their food ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms committed to humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
What are the contact options for Chipotle Mexican Grill in West Jordan?
You can reach them by phone at +1 801-758-0959 or email at UT.4230.WestJordan@chipotle.com.
Can customers earn rewards at Chipotle Mexican Grill in West Jordan?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What nearby places can help with transportation or parking when visiting Chipotle in West Jordan?
Murphy USA, a gas station and convenience store nearby, can be useful for refueling or picking up essentials before or after your meal.
What nearby shopping and accommodations are close to Chipotle Mexican Grill in West Jordan?
Jordan Landing shopping center and the Residence Inn by Marriott Salt Lake City-West Jordan are nearby, ideal for shopping or staying during your visit.
Are there other dining options close to Chipotle in West Jordan?
Yes, nearby options include Jersey Mike's Subs for sandwiches, Domino's for pizza, Zao Asian Cafe for Asian fusion, and Beans & Brews Coffeehouse for coffee and snacks.