Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,679 reviews
5 stars
521
4 stars
348
3 stars
331
2 stars
144
1 star
335
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and communication issues.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Food Quality
Inconsistent food quality was highlighted, with some customers receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, impacting overall satisfaction.
- DTDevyn ThomasNov 16, 20252.0The fact that the bathroom adjacent to the playplace (the epic-looking structure being the only thing saving this from one star) had the flusher stuck in place with a toilet full of poop and pee but no 'out of order' sign on the door is horrifyingly telling.
- LDLord R.W. DoveOct 29, 20252.0I swear these people can't understand English. Second time they have messed up an order.
- GBGreg BSep 14, 20251.0McDonald’s has gone downhill fast. Ordered a chicken sandwich combo. The buns were smashed flat and burnt. Chicken was over cooked too. The one pickle in it was rubbery. Try eating a sandwich that smells and tastes like charcoal.
- SEShane EgbertSep 10, 20252.0To whom it may concern I live close to this location so I visited quite often. I’ve had several great experiences here normally is a great restaurant. The problem with this restaurant is I order extra sauces always and I very rarely get them and today when I got my food the bun on the hamburger was hard like it had been sitting out. The fries were cold and not salted. Chicken nuggets tasted old the hamburger that was supposed to have white lettuce, extra ketchup extra mayonnaise, and mustard had very little mustard very little ketchup and very little mayonnaise. Couldn’t even taste it or see it through all the lettuce they put on. Whenever I come through, I always order the half lemonade with half sweet tea normally comes out pretty tasty and good. However, today I got my drink with 99% lemonade and one percent sweet tea does not taste correct I don’t know whether they ran out and forgot to make more sweet tea or what was going on But definitely seem like shift manager on duty today. September 20, 2025 at 4:30 PM has dropped the ball and is not making sure the food is fresh hold times are not being followd. I am leaving this review in hopes to help this McDonald’s improve on their service and train their management
- JJJen McCarley (Jenny)Sep 6, 20255.0Breakfast is always good
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in West Bountiful, UT?
McDonald's in West Bountiful is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Can I order McDonald's delivery online?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the App Store and Google Play.
Does this McDonald's location have a drive-thru?
Yes, the West Bountiful McDonald's offers drive-thru service 24/7.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery options.
Where is McDonald's located in West Bountiful?
McDonald's is located at 500 South, West Bountiful, UT 84010, USA.
What nearby restaurants can I visit around McDonald's in West Bountiful?
Nearby restaurants include Burger King, Taco Bell, KFC, Aloha Grindz, McAlister's Deli, and Beans & Brews Coffeehouse. You can enjoy a variety of dining options before or after your visit to McDonald's.
Are there nearby fitness or wellness centers near McDonald's?
Yes, nearby you can find Club Pilates for fitness, Hand & Stone Massage and Facial Spa, Milan Laser Hair Removal, and Spa Trouve for wellness and spa services.
What nearby financial and postal services are available near McDonald's?
Nearby services include LibertyX Bitcoin ATM, Western Union for money transfers, and RushMyPassport at FedEx Office for passport and visa services.
How can I stay updated with McDonald's promotions and rewards?
You can join MyMcDonald's Rewards to earn points for free food, and follow McDonald's on social media platforms including X (Twitter), Instagram, TikTok, and Facebook.