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McDonald's

3.3
(1699 reviews)

Business Details

500 South, West Bountiful, UT
84010, United States
(801) 292-0426
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 South, West Bountiful, UT
84010, United States

Hours

Reviews

3.3
1,699 reviews
5 stars
529
4 stars
345
3 stars
335
2 stars
144
1 star
346

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale or cold items and incorrect preparation.

Long Wait Times

Multiple customers experienced long wait times in both drive-thru and dine-in situations.
  • BR
    Brandon Rodriguez
    Feb 23, 2026
    1.0
    I ordered a big Mac and other things and literally half of it wasn't there. 20$ wasted
  • KG
    keirie gentry
    Feb 21, 2026
    1.0
    The customer service is horrible, the food was stale and cold, I would not reccomend coming here at all. The employee cleaning in the Play area walked up to me at my table and called me smelly and stinky, I was horrified as I wasn't even close to her and i did not smell at all so I went to the manager Leslie and she said it was a misunderstanding she stated it was because her employee doesnt speak English. I have never been so horrified and disrespected in my life. I will never come to this location to dine in or drive thru ever again.
  • GV
    Gladys Vidal
    Feb 20, 2026
    1.0
    The worst McDonalds ever They had us for 20 minutes waiting for our food in the drivethru... when the food finally arrived, the order was wrong... they gave us our food and extra burgers and fries that we didn't ask for... Sadly we realize that when we were akready i n the freeway and we dont eat meat, only fish
  • JT
    JJ Thompson
    Feb 16, 2026
    5.0
    I am constantly impressed with the quality of my food and the service at this location. Good job, guys.
  • BB
    Ben Bates
    Feb 4, 2026
    3.0
    Sometimes your to go are correct. But usually they are not. There is no refund option in app. Some people dont have the time to drive back and get the order corrected.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in West Bountiful, UT?

McDonald's in West Bountiful is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What payment methods does McDonald's accept at this location?

McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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