Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,693 reviews
5 stars
526
4 stars
347
3 stars
333
2 stars
145
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, suggesting a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
- SKScott KenerJan 5, 20262.0I noticed Drive Thru lane 1 has been offline shut down for about 2 years now tired of being ignored about this problem 3rd time I've posted about it and still no results also no 24 hour service or all day breakfast menu as much as i want to order here I'm stopping myself, Covid wasn't our fault we shouldn't be punished daily for it.
- CJChannel JDec 22, 20251.0I have lived in Bountiful for 3 months now and have visited this location five times. This is hands down the most disgusting dinning area, with broken and overflowing garbages, broken kiosks, FILTHY RESTROOMS, crowded parking lot with poor entry and exits, ridiculous wait times any time of day, etc. Worst of all... they have NEVER...not once out of 5 visits, get a number 9 with no onion and extra pickles correct. Poor English speaking crew sure, but why not train them to care, even a little. Menial service positions like this constantly whine and cry they want more money, but they cannot provide better service. So owners increase wages and the price of service goes up extending their burden of increased wages to the customer. AVOID THIS LOCATION entirely. There are three more within 5 MI. The 3.3 Stars on Google is way too high. They don't deserve that!
- NBNoah BakerDec 21, 20251.0Seems like every time I order a plain double cheese I get onions on ever layer of the burger. I'm tired of reaching out to customer service for the SAME ISSUE. Fire the person doing it because now it seems INTENTIONAL
- DCDaniel CardenasDec 18, 20251.0Should teach your employees what app exclusive means.. and when given a use at restaurant option. Means you don't have to order in app only.. I go for food not to explain something to a incompetent employee due to , horrible training..
- RARoberto andradeDec 17, 20251.0The attendant is very rude... The machines didn't even have ice... Every day I see that McDonald's is getting worse... And at this location, the people who work here are not exactly the kind of employees you would expect to have in your company.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in West Bountiful, UT?
McDonald's in West Bountiful is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Can I order McDonald's delivery online?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the App Store and Google Play.
Does this McDonald's location have a drive-thru?
Yes, the West Bountiful McDonald's offers drive-thru service 24/7.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery options.
Where is McDonald's located in West Bountiful?
McDonald's is located at 500 South, West Bountiful, UT 84010, USA.
What nearby restaurants can I visit around McDonald's in West Bountiful?
Nearby restaurants include Burger King, Taco Bell, KFC, Aloha Grindz, McAlister's Deli, and Beans & Brews Coffeehouse. You can enjoy a variety of dining options before or after your visit to McDonald's.
Are there nearby fitness or wellness centers near McDonald's?
Yes, nearby you can find Club Pilates for fitness, Hand & Stone Massage and Facial Spa, Milan Laser Hair Removal, and Spa Trouve for wellness and spa services.
What nearby financial and postal services are available near McDonald's?
Nearby services include LibertyX Bitcoin ATM, Western Union for money transfers, and RushMyPassport at FedEx Office for passport and visa services.
How can I stay updated with McDonald's promotions and rewards?
You can join MyMcDonald's Rewards to earn points for free food, and follow McDonald's on social media platforms including X (Twitter), Instagram, TikTok, and Facebook.