Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
Food Quality
Customers expressed dissatisfaction with food quality, citing stale or cold items and incorrect preparation.
Long Wait Times
Multiple customers experienced long wait times in both drive-thru and dine-in situations.
BR
Brandon Rodriguez
Feb 23, 2026
1.0
I ordered a big Mac and other things and literally half of it wasn't there. 20$ wasted
KG
keirie gentry
Feb 21, 2026
1.0
The customer service is horrible, the food was stale and cold, I would not reccomend coming here at all. The employee cleaning in the Play area walked up to me at my table and called me smelly and stinky, I was horrified as I wasn't even close to her and i did not smell at all so I went to the manager Leslie and she said it was a misunderstanding she stated it was because her employee doesnt speak English. I have never been so horrified and disrespected in my life. I will never come to this location to dine in or drive thru ever again.
GV
Gladys Vidal
Feb 20, 2026
1.0
The worst McDonalds ever
They had us for 20 minutes waiting for our food in the drivethru... when the food finally arrived, the order was wrong... they gave us our food and extra burgers and fries that we didn't ask for... Sadly we realize that when we were akready i n the freeway and we dont eat meat, only fish
JT
JJ Thompson
Feb 16, 2026
5.0
I am constantly impressed with the quality of my food and the service at this location. Good job, guys.
BB
Ben Bates
Feb 4, 2026
3.0
Sometimes your to go are correct. But usually they are not. There is no refund option in app. Some people dont have the time to drive back and get the order corrected.
What are the operating hours of McDonald's in West Bountiful, UT?
McDonald's in West Bountiful is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Can I order McDonald's delivery online?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the App Store and Google Play.
Does this McDonald's location have a drive-thru?
Yes, the West Bountiful McDonald's offers drive-thru service 24/7.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no contact delivery options.
Where is McDonald's located in West Bountiful?
McDonald's is located at 500 South, West Bountiful, UT 84010, USA.
What nearby restaurants can I visit around McDonald's in West Bountiful?
Nearby restaurants include Burger King, Taco Bell, KFC, Aloha Grindz, McAlister's Deli, and Beans & Brews Coffeehouse. You can enjoy a variety of dining options before or after your visit to McDonald's.
Are there nearby fitness or wellness centers near McDonald's?
Yes, nearby you can find Club Pilates for fitness, Hand & Stone Massage and Facial Spa, Milan Laser Hair Removal, and Spa Trouve for wellness and spa services.
What nearby financial and postal services are available near McDonald's?
Nearby services include LibertyX Bitcoin ATM, Western Union for money transfers, and RushMyPassport at FedEx Office for passport and visa services.
How can I stay updated with McDonald's promotions and rewards?
You can join MyMcDonald's Rewards to earn points for free food, and follow McDonald's on social media platforms including X (Twitter), Instagram, TikTok, and Facebook.
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