Wendy's

Reviews

• SS

  Susan Schafer

  3 days ago
  3.0
  We always do mobile orders & pick up through the drive through. During the day, very consistently we are given our exact order. However, come around midnight and the frosty will be chocolate not vanilla, our sauce options are not what we selected, and we’ve had communication issues/overall a lack of friendliness from the employee at the window. Don’t come at night and you should be good
• ZH

  Zach Heaton

  Jan 3, 2026
  1.0
  We pulled up, 2 cars in front of us. No one inside. Took a really long time for them to take orders from the people in front of us. Should have been tipped off by this but I stuck around. Finally placed an order, person mumbled the whole time and clearly couldn’t understand what we were saying. We had to say items several times. We ordered 5 items total. I get to the window and find that they missed 2 of the 5 items, and got one of them wrong. So overall 2/5 items correct. Person at the window barely spoke English, and when I asked about our missing frosties he looked at the order screen and said “no payment” shrugged and closed the window. I drove 45 seconds over to Dairy Queen and got a blizzard. Fast service and they could communicate. Definitely not coming back to this location. Guess I’m going to Orem if I want Wendy’s.
• AH

  Ashley Henson

  Jan 3, 2026
  1.0
  There’s a young man who always is at the register and taking our drive through order and each time he is rude and has no customer service. He’s gotten our order wrong, and always ordered one less kids meal everytime, and when we correct him or say we need a new one he is very rude. Doesn’t apologize, never says thank you. Never says “hi”. Just hands us our food without saying a word. He’s working there right now and is on the drive thru. It’s 6:00pm on January 3rd.
• SJ

  Sualata SAVINI Jr

  Dec 18, 2025
  1.0
  DO NOT EAT HERE AFTER HOURS. When they first opened up, the service and food was great. Within the last 4 months, the service has gone down tremendously. Specifically the night shift. I have eaten there once a month in the past four months hoping for a better outcome(obviously) and EVERY SINGLE TIME, we’ve had an issue with mostly the SERVICE which impacts the food. Unprofessional attitude and rude.
• CV

  Celeste Villegas

  Dec 10, 2025
  1.0
  I had a very disappointing experience at this new Wendy’s location. The employee who helped us had long hair and looked like he didn’t want to be there at all. He didn’t ask if we wanted a combo, didn’t give us the sauces we requested, and didn’t say “thank you” or “you’re welcome.” For a brand-new Wendy’s in the city, the service was surprisingly unprofessional. Really disappointing visit.

Frequently Asked Questions About Wendy's