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Brand Certified

Chipotle Mexican Grill

2.8
(153 reviews)

Business Details

661 E 450 N, Vineyard, UT
84059, United States
(385) 452-6012

About

Mexican Restaurant
Chipotle Vineyard - Utah is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
661 E 450 N, Vineyard, UT
84059, United States

Hours

Reviews

2.8
153 reviews
5 stars
51
4 stars
12
3 stars
8
2 stars
19
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing bad meat and food poisoning, while others praised the freshness and flavor.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to frustration among patrons.

Portion Sizes

Many customers complained about small portion sizes, with some stating they felt shortchanged compared to other locations.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary food handling.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, noting friendly staff and good food on certain visits.
  • BR
    brea reedy
    5 days ago
    1.0
    I went to this location for dinner. There was noone in the restaurant and 2 different employees walked by me for 5 minutes and never helped me. Didn't say a word. Didn't look at me. Until I finally walked out. Went to my car . A man walked in and thry helped him immediately. I felt completely ignored. I was waiting patiently and respectfully as I didnt know if thry were preparing other orders. But Noone was in there. This was at 9:10pm Thursday February 26th. I will not ever step foot in another Chipotle again.
  • SS
    Sam
    Feb 23, 2026
    2.0
    Ordered pickup and showed up early and my burrito was already made (awesome). It was cold and didn't have the guac I ordered. I took a drink of the mandrin agua fresca and it was fermented.
  • MM
    Mason Martin
    Feb 19, 2026
    1.0
    Online pickup order. I’ll let you do the math on this one. What a joke. Chipotle has gone from a fine American establishment that is quite possibly the highlight of my weekly tropes to the vineyard strip mall to a symbol of the decay of modern societies as a whole, deferring instead to this (See attached). If we can’t get a quality Chipotle bowl anymore, what meaning have we left to derive from life?😔✊
  • RS
    Ryan Spindler
    Feb 15, 2026
    1.0
    Last time I came here, a blonde lady who seemed to be a manager wiped down the counter with her gloves on, threw that food in the trash, had sauce and everything on the gloves, then came over to me and asked me what I wanted. I asked for a burrito, and she grabbed the tortilla, and I was shocked she didn’t change her gloves. So then I asked her if she could change her gloves and she immediately did. But I still ended up eating that same tortilla she grabbed originally. Today I went again, and got my normal order, the burrito. I love putting the vinegarette on it, it’s seriously the thing that makes me crave a chipotle burrito. Well today after the guy made me a burrito, I asked for a vinegarette and he said that “they can’t be giving it out anymore. It’s only for salads”… I was disappointed and asked if I could pay for it, and he said I can’t even do that. If thats a new thing I am not coming here anymore. Not worth a $14 burrito if I can’t have it the way I want it.
  • RM
    Rachel Mayolo
    Feb 10, 2026
    1.0
    Ordered two burrito bowls through the app and they were both missing half of the ingredients. The bowls were disgusting. There was no flavor. I want a refund! The order was placed at 9pm and they don’t close till 10pm so it wasn’t even close to closing. This is not the first time it’s happened to us at this location.

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