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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Vernal, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1192 West Highway 40 for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
The quality of food was inconsistent, with several complaints about cold or poorly prepared items.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted rude behavior from management.
Drive-Thru Problems
Many reviews highlighted issues with the drive-thru speaker and order accuracy, leading to frustrating experiences.
HS
Hazel Sullivan
Jan 5, 2026
1.0
Frequently received unnecessary attitude from the lady taking orders in the drive through to the point we just stopped going. If you want to get fast food in vernal you’re much better off going literally anywhere else if you don’t want to face her awful attitude every time you go through there.
CM
Carl Montague
Dec 17, 2025
4.0
Not bad
BG
Brandy Garcia
Dec 3, 2025
2.0
Always forget my stuff or dont listen.
KG
Kaleb Goodrich
Oct 27, 2025
2.0
18 minutes to get one drink
RS
Robert Shaw
Sep 30, 2025
1.0
First, lady taking orders had attitude...Nothing about it was "of course" and "perfect". Burger was hard and cold. Second, came back to get burger remade. Lady was nicer, but burger still the same, hard and cold. I was told sorry it came from the warmer and its as fresh as it gets. Im sorry, but thats wrong. I've been eating Sonic for 30 years and never had a burger this bad. How about when somebody wants a burger remade, you give them a fresh burger and not one that's been sitting in the warmer for 30 min🤷♂️