McDonald's

3.1
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 W Hwy 40, Vernal, UT
84079, United States

Hours

Reviews

3.1
1,303 reviews
5 stars
346
4 stars
254
3 stars
260
2 stars
132
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Cleanliness

The dining area was often described as dirty and poorly maintained.

Food Quality

Food quality was inconsistent, with many complaints about cold or improperly prepared items.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
  • SP
    Samantha Peterson
    2 days ago
    1.0
    The employees were more worried about their football game they were watching on their phone in the food prep area then getting orders out. They were rude and not helpful!
  • KK
    Kathleen Kuhlman
    Dec 29, 2025
    2.0
    The food was great! Its what I would expect eating at a fast food restaurant but the service was non existent. We ordered on line was no one wanted to take our order!! We waited for 20 mins for our food just to find it on the counter getting cold. No one called our number to let is know it was ready! The dining room was not clean! They should turn into drive thru only if they dont want to keep up the maintenance on the dining room!
  • BK
    ben kuhlman
    Dec 29, 2025
    2.0
    Food was fine. Service was non existent and not one table was clean at 10:00am. Nowhere for my family to sit without me having to clean yesterdays fries off my chair...
  • MW
    Margaret Wolfe
    Dec 20, 2025
    1.0
    The worst food ever! I ordered a grilled chicken sandwich. I was given a burnt chicken with just pickles slapped on a bun no lettuce, tomatoe or mayo. Never ever will I eat there again it was s disgusting !!!🤮🤮🤮
  • ME
    Mack Egbert
    Dec 19, 2025
    1.0
    Waited 20 min for my order to come out wrong and without all cheese on anything, for a large order over $60. Very disappointing. Ill no longer spend money at this particular location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Vernal, UT?

McDonald's in Vernal, UT is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's in Vernal offer delivery and pickup options?

Yes, this location offers delivery through McDelivery and curbside pickup services.