McDonald's

3.2
1281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 W Hwy 40, Vernal, UT
84079, United States

Hours

Reviews

3.2
1,281 reviews
5 stars
341
4 stars
251
3 stars
259
2 stars
129
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for simple orders.

Food Quality

Many reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and undercooked food.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior among employees.

Cleanliness

Numerous reviews mentioned poor cleanliness in the dining area and issues with the condition of the restaurant.

Management Issues

Several customers expressed concerns about poor management and staffing levels, leading to disorganization and inadequate service.
  • CG
    Corey Gerken
    2 days ago
    1.0
    They were out if sweet tea, out if lemonade and forgot to give us any if our fry orders.
  • CS
    Currstin Shoemaker
    5 days ago
    1.0
    Pulled up to order and had laughed, got snapped at by one of the employees that we were to loud and needed to quiet down. Then when snapped back at she told us to leave and go somewhere else.
  • JC
    James Caldwell
    Nov 15, 2025
    4.0
    Older lady that works front counter is amazing. Otherwise, service is slow.
  • KS
    Katlyn Spracklen
    Nov 12, 2025
    5.0
    Went to McDonald tonight and they was right on the ball didn’t have to wait to long for our food and excellent service
  • GC
    Gracie Coxson
    Nov 7, 2025
    1.0
    We got a Hot and Spicy and it was burnt and unedible. We showed them and while they were making it in the back, the guy said “I already made him a Hot and Spicy” When we got the next Hot and Spicy, it was burnt again. Not very happy, won’t be going back for a long time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Vernal, UT?

McDonald's in Vernal, UT is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's in Vernal offer delivery and pickup options?

Yes, this location offers delivery through McDelivery and curbside pickup services.