Jimmy John's

4.2
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2175 W Hwy 40, Vernal, UT
84078, United States

Hours

Reviews

4.2
238 reviews
5 stars
156
4 stars
34
3 stars
18
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers frequently praised the fast service, with many noting that their sandwiches were ready quickly, although some reported long wait times for delivery.

Food Quality

Overall, the food quality received positive feedback, with many customers enjoying the freshness and taste of the sandwiches, though there were some complaints about incorrect orders and dry bread.

Customer Service

The staff was often described as friendly and welcoming, with specific employees receiving commendations for their exceptional service, although there were instances of poor service reported.

Cleanliness

The restaurant was generally noted for being clean, contributing to a pleasant dining experience.

Order Accuracy

Several customers expressed dissatisfaction with order accuracy, mentioning issues with missing items and incorrect sandwich preparations.
  • SS
    Scott Schultz
    Nov 24, 2025
    5.0
    Sandwich was ready before I even paid. Loved it.
  • ES
    Evelyn Schurz
    Nov 18, 2025
    1.0
    Ordered online and it took over an hour for 1 sandwich to be delivered
  • TR
    tom rugaard
    Nov 15, 2025
    1.0
    I was told they were saving the mozzarella cheese for online customers…..I won’t walk in there again.
  • CA
    Christian Adame
    Sep 2, 2025
    5.0
    There is a guy named tevea (probably spelt it wrong sorry) that has been personally handing me my food when I come to pick it up and he always says my name and makes me feel welcomed I also have enjoyed a lot of the other crews vibes this store has some great people.
  • CS
    Chris Shipton
    Sep 1, 2025
    1.0
    Whoever is making sandwiches, please pay more attention to the orders. It isn't hard to read a ticket. I ordered a sandwich without sauces today and the individual at the counter had even said my order, without sauce. When I got back up to Flaming Gorge and opened my sandwich it was covered in mayo. Wasted my time, money and I was looking forward to enjoying it. Major disappointment to say the least. I didn't appreciate that.