Arby's

3.9
1511 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
251 S Main St, Tooele, UT
84074, United States

Hours

Reviews

3.9
1,511 reviews
5 stars
636
4 stars
430
3 stars
240
2 stars
83
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

There were mixed reviews on food quality, with some customers praising the taste while others complained about cold, poorly prepared, or incorrect items.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, indicating a lack of attention to detail.

Cleanliness and Environment

The restaurant was noted for being clean and having a pleasant atmosphere, although some reviews mentioned issues with food preparation cleanliness.
  • AD
    Amber Davis
    4 days ago
    5.0
    So my son and I and our workers stopped at the Arby’s in lake point this morning and they got our order all wrong and said come back when you can we will fix it . Well we worked really late and went back to thst arvys to find out they were closed so I called Arby’s in tooele and they were more then glad to get us what we wanted . Amber and charlotte are very great workers best customer service ever . Thank you ladies you’re amazing . Hopefully I spelled ok I don’t have my glasses .
  • JB
    J B
    Dec 18, 2025
    1.0
    If I could give them a 0 I would...I ordered a beef n cheddar took 1 bite and the meat tasted like it's rotten and bad if I ate it probably would have gotten food poisoning for sure my sandwich was cold. Also the employees need to be a little nicer to customers they are all snobby and have attitudes.
  • CC
    CC
    Dec 16, 2025
    1.0
    Don't call it curly fries, if all are straight and 1 or 2 come curly. Get your curly fries at Jack in the Box, they are better. Also, don't hire people who are going to work high.
  • ML
    Mark Lawyer
    Dec 1, 2025
    3.0
    I did the drive through as the sun was going down between 5 and 6 pm. There were no lights on the menu and I could not read it, so I had to guess on what to order. I did notice the lights came on for cars after me as I was waiting for my order. It took longer than expected to get my food. Also, I realized there were no napkins in the bag when I got home. Food was OK, what I normally expect at Arby's.
  • MC
    my cabbages
    Nov 30, 2025
    1.0
    Usually come here all the time, placed an online order tonight I guess it was placed for the next day, but they said they can’t make it OR refund it?? That’s awesome.