Señor Pollo Mexican Grill

Reviews

• KU

  Kathia Uribe

  Apr 19, 2026
  1.0
  Called in an order , told me it would take about 30mins. We showed up to the store 35 mins later and they said it would be an extra 15-20mins. So I asked why if I had called in my order for this specific reason to not have to wait long. The cashier replied with “well we didn't have chicken so if you want we can just cancel and refund you” we had waited long enough and waited. Another lady also waiting stood up and asked for her order since she had been waiting for almost an hour. Cashier told her the same thing “we didn't have chicken but you can cancel the order if you want”. Thats horrible costumer service. Thats not caring for your clients who are keeping your business going. If you guys had a big take order that made you use all the chicken why not offer chips and salsa ? A tamale ? A free drink? A discount on our order ? A discounted dessert ? An apology for the inconvenience at least! Something to make our waiting time worth it at least instead of you saying “you can cancel if you want”.
• KH

  Kim Hatch

  Apr 18, 2026
  5.0
  Very good. Nice staff.
• NH

  Nick Howell

  Apr 15, 2026
  5.0
  Wow! I’m glad I found this place. First, I noticed they have won Best of State multiple times, so that’s a clue. Next, the restaurant is very clean. Now, the big winner, the food. It’s very fresh and tasty. I had a chicken burrito and it was amazing. The employees were awesome as well. Not sure why I haven’t checked this place out before, but am glad I did. I’ll be back. Give it a try.
• CD

  Carlos Dominguez

  Mar 29, 2026
  4.0
  Food is okay but could be better. Salsa is bland the chicken, beans and rice were okay the macaroni salad was the best part of the meal. Would have again if it's convenient but there's many other better places like Casa Frida or Pollo Royo nearby. overall good experience clean restaurant and friendly staff.
• BH

  Bert Huizr

  Mar 23, 2026
  5.0
  Great customer service! Our waitress named Vanessa was really nice, friendly and helpful. Thank you so much Vanessa for making us feel welcomed. When you walk in you receive a smile from the employees, plus the restaurant is clean and their food is really good. We had the Flautas with smothered green chili, melted cheese, sour cream and lettuce. With a side of consomé very delicious 😋. This was my first time going there and I really enjoyed it. I will absolutely be returning 🌮🌯🥘🫔🫕🍛

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