Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, stale, or poorly prepared food, with specific complaints about burnt fries and incorrect orders.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor communication and lack of attentiveness.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.
Cleanliness
Several reviews mentioned dirty dining areas and sticky floors, indicating a lack of proper maintenance and cleanliness.
JM
Josh Madson
3 days ago
2.0
First time I've been to Wendy's in over a year and of course they don't give me all of my stuff when I make my order!
DG
Dean gray
Dec 24, 2025
1.0
The food is fine; I've been there many times, but when calling to see if their hiring manager was there, they hung up immediately. All the person said was no. Considering their disrespect, who knows what they are doing to your food when you make them ‘angry.’ Would not go.
JE
Jared Evans
Dec 22, 2025
1.0
This is arguably the worst Wendy’s, not only did they short the order they had us waiting for over 10 minutes. They were rude and I couldn’t prove the order was wrong because “our receipt machine is broken”. We will not be back to this location.
KL
Kattie Lindsay
Dec 20, 2025
1.0
I ordered an Asiago chicken club combo. This is what I was given. I paid over $15 for this garbage that isn’t even edible. One bite and I couldn’t even bring myself to swallow it. The fries are burnt to a crisp but also saturated in what tastes like months old frying oil. There is no bacon, no Asiago and the cheap shredded lettuce is limp and bitter. The chicken is chewy and wet. This is inexcusable and needs to be brought to the higher ups. Don’t go to Wendy’s on 4700 S. in Taylorsville!
CP
Cory Price
Dec 17, 2025
1.0
I went through drive-thru today and decided to pay it forward and pay for the next two meals behind me. No good deed goes unpunished for sure. Language barrier made this very difficult. The cashier and the so called manager on duty didn't speak English well. The manager dismissed the kind guy trying to explain What I was doing. Took way to long, and frustrating beyond belief.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 1789 W. 4700 South?
The drive-through is open from 6:00 AM to midnight on Monday and from 6:00 AM to 2:00 AM Tuesday through Sunday.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at 1789 W. 4700 South serves breakfast, lunch, and dinner.
Can I order food online or via a mobile app from this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at 1789 W. 4700 South offer delivery and drive-thru services?
Yes, this location offers dine-in, delivery where available, and drive-thru services.
How can I contact the Wendy's at 1789 W. 4700 South for questions or feedback?
You can call this location at (801) 967-2996 or contact their Customer Care team via their website or phone at 888-624-8140.
Where can I buy Wendy’s gift cards for this location?
Wendy's gift cards are available in-restaurant, through various retailers, and online at wendysgiftcards.com.
What are some nearby restaurants and places of interest around this Wendy's?
Nearby places include KFC (fast food), Swig (bubble tea and desserts), Dee’s Family Restaurant (American diner), and Taylorsville-Bennion Improvement District (local landmark).
How can nearby places like Macey's Taylorsville Pharmacy and Dollar Tree benefit a visit to Wendy's?
You can conveniently combine your visit to Wendy’s with shopping at Macey’s Pharmacy for health needs or Dollar Tree for discounts on various items, all located nearby.
Are there entertainment or beauty services near Wendy's at 1789 W. 4700 South?
Yes, nearby entertainment includes Graywhale Entertainment for games and DVDs, along with beauty salons like Nail Fever, Fantastic Sams, and Pro Nails.