Mixed reviews on food flavor; some found it delicious while others noted blandness and dryness.
Service Speed
Service speed is inconsistent; some customers experienced long wait times while others praised quick service.
Customer Service
Customer service received mixed feedback; some praised the staff's friendliness, while others reported poor experiences.
Cleanliness
The restaurant is generally noted for being clean and well-maintained.
Value for Money
Prices are considered reasonable by many, but some customers felt certain items were overpriced.
KC
Komson Chanprapan
Nov 12, 2025
5.0
Very juicy and tender chicken with very good price. I ordered half a chicken meal (no sides) and it was like $12. The chicken is full of flavors and the meat, even white meat, was tender. It pairs well with the salsa they gave. The onion and chili pepper that came with the chicken were all flavorful and complement the flavor. I also tried their chicken tamales and it was good too. I will definitely come back to try other items on their menu!
MB
MILIN Brignole
Oct 18, 2025
5.0
Fast service, great marinade chicken 🐔 👌 , very good customer service. Supporting local businesses.
DE
Daniel Escobar
Sep 30, 2025
5.0
Muy buen sabor y presentation
OM
Or Malka
Sep 28, 2025
3.0
The place is clean, the amount of food you get is great. It took almost 20 minutes to get my food, and I think it was lacking flavor, it’s my personal taste. I ordered the 3 pc meal, and the girl told me they don’t have chicken so I can’t get only leg and thigh.. not what you expect from a chicken place. For me it’s a no coming back unfortunately. I’m still looking an alternative to el pollo loco, but for now they are the best
MF
Marvin Flores
Sep 17, 2025
1.0
⭐️
The food was a huge disappointment. The beans had absolutely no flavor, the rice, although it had a nice color, lacked any seasoning, and the chicken—besides being way too small for the price—was also bland. On top of that, the tortillas were dry, which only made the experience worse.
Customer service was completely nonexistent. If this were a fast-food place, you’d expect them to yell your name from the counter to pick up your order. But with the prices they charge, the least they could do is bring the food to the table, showing some respect for the customer.
To make matters worse, the jalapeño had no taste and no spice at all, which perfectly reflects the overall experience: a place with no culinary soul.
And if that weren’t enough, at this location you’ll end up eating more with the smell of nail products from the beauty school next door than with the so-called grilled chicken.
One star, well deserved.
⭐️
Perfecto, aquí tienes el review actualizado con lo que me pediste:
⸻
La comida fue una gran decepción. Los frijoles completamente sin sabor, el arroz aunque tenía buen color carecía de sazón, y el pollo, además de ser demasiado pequeño para el precio, también insípido. A eso hay que sumarle las tortillas secas, lo cual hizo la experiencia aún peor.
La atención al cliente fue totalmente inexistente. Si esto fuera un lugar de comida rápida, uno esperaría que te griten el nombre desde la caja para recoger tu pedido. Pero con los precios que manejan, lo mínimo sería que llevaran la comida a la mesa, mostrando un poco de respeto al cliente.
Para rematar, el jalapeño no tenía ni sabor ni picante, lo cual refleja perfectamente la experiencia general: un lugar sin alma gastronómica.
Y si fuera poco, en esta locación terminarás comiendo más con el olor a uñas de la escuela de belleza que está a la par del restaurante que con el supuesto pollo a la parrilla.
Una estrella, bien merecida.
Frequently Asked Questions About Señor Pollo Mexican Grill
What are the regular business hours of Señor Pollo Mexican Grill?
Señor Pollo Mexican Grill is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 8:00 PM on Sundays.
Does Señor Pollo Mexican Grill offer delivery and pickup services?
Yes, Señor Pollo Mexican Grill offers both in-store pickup and delivery services.
Where is Señor Pollo Mexican Grill located?
It is located at 1775 W 5400 S, Taylorsville, UT 84129, USA.
What types of cuisine and restaurant categories does Señor Pollo Mexican Grill belong to?
Señor Pollo Mexican Grill is categorized as a Mexican restaurant, chicken shop, burrito restaurant, taco restaurant, tamale shop, and also offers catering services.
Where can I view the menu and place an order for Señor Pollo Mexican Grill?
You can view the menu and place an order through their website at https://senorpollomexgrill.com/menu.
What is the typical price range at Señor Pollo Mexican Grill?
The price range at Señor Pollo Mexican Grill is considered to be moderate (Price Range Two).
Which nearby restaurants could I visit before or after dining at Señor Pollo Mexican Grill?
Nearby dining options include Domino's Pizza for fast pizza, El Delicioso for ice cream and smoothies, Cafe Rio for Mexican cuisine, and Apollo Burger for American fast food.
Are there beauty and wellness services near Señor Pollo Mexican Grill?
Yes, several beauty and wellness businesses are nearby, such as Jasmine Beauty Supply, World Beauty Connect, My Luxury Lash beauty salon, Zandra Hair Designer, and Top Nails & Hair Beauty School.
What convenience services are available around Señor Pollo Mexican Grill?
Convenience services nearby include Coinstar Kiosk for money transfer, WELLS FARGO BANK with ATMs, The Exchange Network ATM, and Speedway gas station and convenience store.
Are there any entertainment or hobby-related venues near Señor Pollo Mexican Grill?
Yes, West Valley Hobbies offers hobby and toy store options nearby, and Redbox provides video and game rentals, making for fun activities before or after your meal.