Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to significant dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and difficulty reaching the store by phone.
Food Quality
Several customers expressed disappointment with the quality of the food, citing issues like cold pizzas, undercooked items, and overall unsatisfactory taste.
Delivery Issues
Frequent complaints about delivery problems, including late arrivals, cold food, and reliance on DoorDash, which often resulted in incorrect orders.
Staff Performance
While some staff were praised for their friendliness and helpfulness, many reviews noted a lack of professionalism and poor training among employees.