Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,385 reviews
5 stars
740
4 stars
461
3 stars
463
2 stars
207
1 star
514
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing frustration over long wait times and incorrect orders.
Food Consistency
Many reviews highlighted issues with food quality, including stale or cold items, and frequent mistakes in orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and restrooms.
Customer Experience
Overall, the customer experience was negatively impacted by staff attitudes and service speed, leading to a lack of satisfaction among patrons.
Positive Notes
A few customers mentioned friendly staff and good service during specific visits, indicating that there are occasional positive experiences.
- JRJaden Robles5 days ago1.0If I could give a 0 star I would… Terrible management. Specifically Evelyn zero help whatsoever straight up cancelled my order without offering any help or assistance considering the fact it was because it was a dinner order place online 20 minutes before they stopped serving it.
- SNShanalee NagelNov 11, 20251.0Me and my husband went to get food here and was told multiple times to 'give her 1 second'. Had to ask her 3-4 times to add my pineapple smoothie on top of that she didnt even add my nuggets which on the display said she added. She was very rude the whole time and never went to go to this location again.
- ASAdrian SlaughterNov 10, 20251.0I apologize to this McDonald's location. I have not had a problem with you when I have utilized your location in person. This is mostly for Doordash. This is probably not McDonald's fault but I felt the need to share. I have ordered from this location multiple times and every time I have done so in person everything has been fine. Every other time I have done so with doordash something is wrong. I don't have an option to leave a review through their app so I'm doing it here. McDonald's has always done me right but doordash seems to constantly fail me when I order from this location. I'm posting this un-positive review in relation to door dash rather than this particular McDonald's location.
- MVMike VOct 27, 20251.0These guys pissed me off. I have short lunch around 315 and spent my entire break waiting for mediocre food. Waited at least 10 minutes-probably closer to 15.
- KRKevin RiderOct 20, 20253.0It's McDonald's went to a different one did the same order 2 sausage macmuffins, 2 hash browns and a large diet coke no ice. Well got the sandwiches coke was regular. Coke with ice. And hash browns were burritos . So back around the building I go to get thing straight kid at the windows was like well give me the burritos I said you can't sell them he says why so I just said give me my hash browns and left. Thanks McDonald's you have still got a perfect score every trip
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5571 S Redwood Rd?
McDonald's is open 24 hours a day, every day of the week.
When is the drive-through open at this McDonald's location?
The drive-through is open 24 hours a day, seven days a week.
What delivery options are available at this McDonald's?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on S Redwood Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via a mobile app?
Yes, you can order through their website or use the McDonald's app available on both iOS and Android.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available 24/7.
What type of cuisine and services does McDonald's provide here?
McDonald's serves fast food including burgers, breakfast items, coffee, and frozen desserts, with services like drive-thru, mobile ordering, and WiFi.
Are there other fast food restaurants near this McDonald's?
Yes, Chick-fil-A, another fast food restaurant, is located nearby for more dining options.
What retail and entertainment options are close to McDonald's at this location?
Shops on Redwood including GameStop offers video games and arcade entertainment close by, great for shopping or entertainment before or after your meal.
Are there any coffee shops near McDonald's where I could grab a different beverage?
Starbucks is nearby if you're interested in a variety of coffee and tea drinks outside of McDonald's offerings.