Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being given.
Service Quality
Many reviews highlighted poor customer service, with rude staff and long wait times being common complaints.
Food Quality
Customers frequently mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and lack of effective communication.
Cleanliness
There were complaints about the cleanliness of the establishment, with some customers noting unpleasant odors and dirty tables.
FC
Frank Cronin
1 day ago
5.0
The waiting zone takes too long it's easier just to go inside
BT
branden thomas
2 days ago
3.0
I mean it's McDonald's, come on.
TS
T.J. Stewart
4 days ago
5.0
I don't usually leave reviews. But amazing customer service, positive atmosphere, and warm tasty food! I first walk in with my friends around 9:30 and immediately noticed something was different. One of the workers walked by and cracked a funny joke, I don't remember what he said but the mood was uplifting. Second, our reciepts actually printed at the kiosk.
I'm an indecisive sometimes, so by the time I ordered and joined my friends at the table, they already had their meals! Now that's fast food done right. My meal was out quickly too, 3-5 minutes at most. I ordered the limited Deluxe Buffalo Ranch McCrispy Chicken Sandwich, which I ordered previously at a different McDonald's 2 weeks before where they accidentally gave me the buffalo ranch burrito, I let them know my order was wrong, they asked if I wanted them to get me the right sandwich, and I didn't want to push it but I said sure. But when they gave it to me, it was dry, and only had buns, chicken, and some pickles, no buffalo ranch, no bacon, and the atmosphere was dead. But not at this McDonald's. The guy brought me my order on a tray, I opened the sandwich and it looked amazing, except I noticed it had normal ranch instead of buffalo ranch. I wasn't even gonna worry about it, but I kid you not, not even 10 seconds after I noticed, the same guy who gave me my food came over and said, "hey, we actually gave you the wrong order but here's the right sandwich." I was beyond grateful, I got 2 for the price of 1. I loved the laughing and positivity coming from the kitchen. Thank you! 10/10
SL
Sara Laguna
6 days ago
5.0
I’ve had so many issues in the past with this location. I went there tonight (11/17) at 6:30pm and for the first time in a very long time every single part of my order was correct! All the modifications and everything plus my fries were hot and crispy and fresh!!! I hope this is an ongoing thing from now on! 😁
GG
Gears n Graphics
Oct 24, 2025
1.0
Ordered food online. Money was taken from my account i show up amd one employee says my food was stolen amd then requested proof of purchase and when I showed the pending transaction of the funds removed from my account they responded with we never got any order. So did anyone actually even steal my order or are they stealing. Either way money was removed from my account and the manager wasnt even able to do anything. Absolutely ridiculous and uneducated. Wouldn't trust this location they may lie and steal from you as well