Jimmy John's

3.8
339 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3891 W 5400 S, Taylorsville, UT
84118, United States

Hours

Reviews

3.8
339 reviews
5 stars
180
4 stars
52
3 stars
20
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted poor service and rude interactions.

Food Quality

Several customers expressed disappointment with the quality of sandwiches, citing issues like hard bread and skimpy ingredients.

Speed of Service

There were mixed reviews on service speed, with some customers experiencing long wait times and others noting quick service.
  • KK
    K
    Jan 1, 2026
    1.0
    Gave me Diet Coke instead of Dr Pepper and pickle ranch instead of kicking. Not sure if the speaker/microphone sucks or if they are hard of hearing at this location. Ruined my lunch.
  • PC
    Paulina Camacho
    Dec 5, 2025
    1.0
    They always forget SOMETHING. I asked for extra cucumbers one time and I got a beach club with no cucumbers. Then another time they forgot the jimmy peppers. And now they forgot napkins, fork for my pasta, and my straw. I love jimmy johns but come on.
  • CF
    Chris Frayre
    Nov 24, 2025
    1.0
    I went through the drive-through waited 15 minutes for someone to help me. I never like to say excuse me on the intercom because I don’t like to rush the workers. I continued to wait and then I finally spoken to the intercom and got no response. I also honked my horn two times and no one wanted to help. I looked inside and saw that all the workers sitting at a table talking and eating, I get it. Everyone has their lunch, but I doubt it’s all at the same time.
  • CC
    Cate
    Aug 22, 2025
    2.0
    Quality and service has gone down hill. This is the 3rd time they’ve forgotten to add mayo and mustard, and now they use lettuce as a filler to skimp on the meat. It’s literally 2 pieces each of turkey and roast beef and the rest is lettuce. What a ripoff! Would not recommend.
  • KS
    Kenzie Scholes
    Jul 30, 2025
    1.0
    Freaky fast? More like freaky slow🙄 There was a hair in my sandwich 🤢