Order Accuracy
Multiple customers reported issues with incorrect orders, including missing ingredients and wrong sandwiches.
Customer Service
While some reviews praised friendly and helpful staff, others noted rude interactions and poor handling of complaints.
Food Quality
Several customers expressed disappointment with the quality of food, citing stale bread and skimpy portions.
Speed of Service
There were complaints about slow service, particularly during busy times, contradicting the brand's 'freaky fast' promise.
Positive Experiences
Despite the negatives, many customers highlighted positive experiences with friendly staff and enjoyable food.