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Five Guys

4.4
(1239 reviews)

Business Details

(385) 237-4111
https://restaurants.fiveguys.com/1716-west-5400-south

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1716 West 5400 South in Taylorsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1716 West 5400 South, Taylorsville, UT
84118, United States

Hours

Reviews

4.4
1,239 reviews
5 stars
800
4 stars
256
3 stars
84
2 stars
40
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, but there were complaints about inconsistent fry portions and quality.

Service Issues

Several reviews highlighted poor service experiences, including incorrect orders and rude staff, though some employees received commendations for their exceptional service.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality, leading to complaints about value for money.

Cleanliness and Atmosphere

The restaurant was often noted for being clean, but some customers mentioned a lack of ambiance and issues with the atmosphere.
  • HV
    Hugo Alberto Vilchez Vilchez
    Feb 24, 2026
    1.0
    It's happened to me 3 times now because I always order a bacon cheeseburger and the guy at the register puts "little" on it. He's intense because I take the kids to eat there and he puts whatever he wants on the order.
  • CM
    Cesar Medina
    Feb 9, 2026
    1.0
    Drove out of my way to get Five Guys and ordered a large fries. We all know their portions are usually big and generous, so I didn’t mind the extra drive. Let me tell you… for 7 bucks, I barely got any. The cup wasn’t even full. The fries tasted fine, but I honestly felt totally ripped off. Whats going on!! Wish I would've checked the order at the store and not when I got home.
  • KT
    Kylee Tolman
    Jan 30, 2026
    3.0
    So disappointing. $5 for hardly any fries. I am a lifelong customer of Five Guys. I grew up in Virginia and went here often with my family. We loved this franchise because of their delicious, high-quality burgers, and their HEFTY portions of fries. I ordered a burger and a small fry to share with my toddler tonight. I considered paying the extra dollar for a regular fry, but remembering how large the portions were, I figured a small would have been enough for me and an 18-month old… WRONG. The fry portion I got tonight was pitiful. I was shocked when I opened the bag to see a tiny cup and a small handful of fries at the bottom of the bag. Why charge $1 less than a regular for such a huge difference in fry size? Not to mention, a significant portion of them were flat and crispy, like cardboard. This felt like such a waste of money. Honestly after this experience I don’t plan to return back any time soon, unless I hear that five guys has reversed what seem to be “shrinkflation” portions. Hope it changes soon!!!
  • FC
    felix cortes
    Jan 5, 2026
    1.0
    I’m writing to report an issue I experienced on Saturday night at your Taylorville, Utah location. According to the posted business hours, the store should have been open later. However, when I arrived around 9:30 PM, the location was already closed. I made the trip specifically based on the listed hours, so this was frustrating and a waste of time. I also took a photo showing the store closed early, which I can provide if needed. I normally enjoy Five Guys, but closing well before posted hours—especially on a Saturday night—is unacceptable, particularly given the premium prices your brand charges. Customers plan around your hours, and situations like this hurt the overall experience. I’d appreciate this being looked into and would expect appropriate compensation (such as a voucher or credit) for the inconvenience. I hope this can be resolved so I can continue supporting your brand.
  • BV
    Boston Vincent
    Dec 28, 2025
    5.0
    Happy, funny, employees, made mine and my boyfriends night a lot better.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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