Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1716 West 5400 South in Taylorsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for being delicious and fresh, but there were complaints about inconsistent fry portions and quality.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders and rude staff, though some employees received commendations for their exceptional service.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality, leading to complaints about value for money.
Cleanliness and Atmosphere
The restaurant was often noted for being clean, but some customers mentioned a lack of ambiance and issues with the atmosphere.
HV
Hugo Alberto Vilchez Vilchez
Feb 24, 2026
1.0
It's happened to me 3 times now because I always order a bacon cheeseburger and the guy at the register puts "little" on it. He's intense because I take the kids to eat there and he puts whatever he wants on the order.
CM
Cesar Medina
Feb 9, 2026
1.0
Drove out of my way to get Five Guys and ordered a large fries. We all know their portions are usually big and generous, so I didn’t mind the extra drive.
Let me tell you… for 7 bucks, I barely got any. The cup wasn’t even full. The fries tasted fine, but I honestly felt totally ripped off. Whats going on!! Wish I would've checked the order at the store and not when I got home.
KT
Kylee Tolman
Jan 30, 2026
3.0
So disappointing. $5 for hardly any fries.
I am a lifelong customer of Five Guys. I grew up in Virginia and went here often with my family. We loved this franchise because of their delicious, high-quality burgers, and their HEFTY portions of fries. I ordered a burger and a small fry to share with my toddler tonight. I considered paying the extra dollar for a regular fry, but remembering how large the portions were, I figured a small would have been enough for me and an 18-month old… WRONG. The fry portion I got tonight was pitiful. I was shocked when I opened the bag to see a tiny cup and a small handful of fries at the bottom of the bag. Why charge $1 less than a regular for such a huge difference in fry size? Not to mention, a significant portion of them were flat and crispy, like cardboard. This felt like such a waste of money. Honestly after this experience I don’t plan to return back any time soon, unless I hear that five guys has reversed what seem to be “shrinkflation” portions. Hope it changes soon!!!
FC
felix cortes
Jan 5, 2026
1.0
I’m writing to report an issue I experienced on Saturday night at your Taylorville, Utah location.
According to the posted business hours, the store should have been open later. However, when I arrived around 9:30 PM, the location was already closed. I made the trip specifically based on the listed hours, so this was frustrating and a waste of time. I also took a photo showing the store closed early, which I can provide if needed.
I normally enjoy Five Guys, but closing well before posted hours—especially on a Saturday night—is unacceptable, particularly given the premium prices your brand charges. Customers plan around your hours, and situations like this hurt the overall experience.
I’d appreciate this being looked into and would expect appropriate compensation (such as a voucher or credit) for the inconvenience. I hope this can be resolved so I can continue supporting your brand.
BV
Boston Vincent
Dec 28, 2025
5.0
Happy, funny, employees, made mine and my boyfriends night a lot better.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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