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Arby's

3.9
(746 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1870 W 5400 S, Taylorsville, UT
84118, United States

Hours

Reviews

3.9
746 reviews
5 stars
317
4 stars
207
3 stars
108
2 stars
34
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including dismissive attitudes and poor handling of order issues.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food being served.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues such as cold or stale items and poorly prepared sandwiches.

Cleanliness and Atmosphere

Some customers noted cleanliness issues and a lack of proper service environment, with reports of staff being inattentive or disengaged.
  • MJ
    Michael Jensen
    5 days ago
    3.0
    This place didn't get my order wright at all So I went in to fix it and they got a little upset like I was lieing had to go get the receipt. Why then when thay got it my food was cold frys was raw I got mad and went home hungry
  • MS
    Michael Skakie
    Feb 17, 2026
    3.0
    Had a deal on the app if I spent $10 I could get a free Rueben. So, I placed an order on the app for $12+, click on the free sandwich and its starts a 15 min timer (luckily I waited to order until I was actually there or I wouldn't have even been able to use it). I tell the cashier I had a free sandwich and she said I needed to order over $10 worth of food. I said my order was $12 and she said I needed to place the order there to get the sandwich..... So then I had to spend another $10 to get my "free" $7 sandwich. Pretty stupid. So many hurdles and loopholes so they dont have to give you something for free but I usually get sandwiches for later when I actually go so it worked out I guess. Roast beef was cold, chicken slider was so chewy all the meat came out of the breading on the first bite, and I ended up spending twice as much as I planned. Fries and Potato cakes were good tho
  • CB
    Corby B.
    Feb 17, 2026
    5.0
    Great place. Updated inside. Wonderful, happy, knowledgeable staff members to help you out. Had the Meat and 3 box. With the Chicken Sandwich. Delicious!! Very clean inside. Has plenty of parking and a drive through. Quick service and food was hot. Love Hot Curly Fries.
  • AH
    Amber Hamelman
    Feb 12, 2026
    5.0
    From the manager to the newest employee, great attitudes and very helpful. The manger has done a really good job getting this location running smoothly. I very rarely have something wrong with my order, they are always nice when me and my crazy child come in on the same day because it's his favorite.
  • TT
    Taylor Thomas
    Feb 10, 2026
    1.0
    Wow thanks French dip with no dip I will say they asked if I wanted any sauce but I mean come on it’s a French dip why the hell would I order it with out the dip just shows why people get paid what their skill level is

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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