Chipotle Mexican Grill

2.9
153 reviews
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About

Mexican Restaurant
Chipotle Syracuse - UT is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1975 W 1700 S, Syracuse, UT
84075, United States

Hours

Reviews

2.9
153 reviews
5 stars
62
4 stars
3
3 stars
8
2 stars
12
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or stale items, and small portion sizes.

Service Issues

Customers frequently mentioned poor service, including long wait times, unacknowledged presence, and rude staff.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy kitchen.

Customer Experience

While some customers praised individual staff members for their kindness and helpfulness, overall experiences varied widely, with many expressing disappointment.

Management Concerns

Multiple reviews indicated a lack of effective management and training, leading to consistent issues with food preparation and customer service.
  • LC
    Logan Christy
    Nov 9, 2025
    5.0
    Wonderful people and very nice also the best bean and cheese burrito ever
  • TC
    Tanner Crossley
    Nov 9, 2025
    5.0
    Manager is the coolest person ever, made my little bro the best bean and cheese burrito and absolutely loaded my burrito up, amazing atmosphere and goated employees, food was some of the best chipotle I’ve ever had
  • KP
    Kyle Palmer
    Oct 16, 2025
    5.0
    Because of my intermittent fasting/keto diet, my "breakfast" fell somewhere between the lunch and dinner hours. Service was super quick (since I was the only person in line.) and the server was very helpful in recommending the keto bowl salad, which was delicious.
  • TT
    Trish Thompson
    Oct 15, 2025
    1.0
    I continue giving this location chance after chance. Only to be disappointed. Chips always burnt, food subpar. I want to have great food for the amount I pay. But sadly after this long they have only gotten worse over time.
  • CG
    Cohen The Great
    Oct 13, 2025
    1.0
    My family and I have been huge fans of Chipotle for a long time. This location is consistently disappointing. Tonight was probably the worst it’s been and has forced me to take my business to another location. While those working there are always very kind and helpful the food lacks the quality that I’ve been so used to from Chipotle. The steak in my bowl and my husband’s was more gristle and fat than actual meat. The Guac was brown and old. And the chips that are “made fresh everyday” weren’t crispy, and tasted like they were reseasoned to cover up the staleness. $80 for fatty meat, brown Guac, and stale chips is unbelievable. It’s clear that the management doesn’t care about quality and freshness. If they did the issues would be fixed instead of review after review stating the same experience as mine. I’ll be driving the extra time to go to the Layton location moving forward.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Syracuse - UT offer?

Chipotle offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.

What are the operating hours of Chipotle Mexican Grill in Syracuse - UT?

The restaurant is open daily from 10:45 AM to 10:00 PM.