Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders taking too long to prepare.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or stale food, and there were complaints about incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, noting that it was well-maintained and tidy.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, feeling that the value for money was lacking, especially given the quality of food received.
CE
Courtney Evans
Jan 2, 2026
1.0
The slowest "fast food" ever... i placed my order online and it said "Ready for pickup at 12:04pm", I am aware it is lunch time, but I waited inside at the pickup area for over 20 minutes. I was finally given my food, and then had to ask for my cup so that i could get my drink.. the food is good, but rhey really need to work on their time.
MM
MindyLu
Dec 17, 2025
1.0
Stopped in for a Turkey Ranch sandwich and curly fries... what a waste lol my turkey sandwich had maybe... I mean MAYBE a single ounce of meat. Ironically, their shirts have a slogan that says... "All the meats for all the sandwiches..." except maybe turkey... No turkey here. Additionally, WAY too much ranch, though if there were any turkey on it, the ranch might have not been too much 🤷
Now on to the curly fries. There were plenty of curly fries, it was just that every single piece was about an inch. I think they cleaned out the old leftover broken pieces and stuffed our fry-cup. They were cold and miserable and I ate maybe a 5th of the large.
Apple pie milk shake. Not delicious. Made well though 👍 vanilla shake tastes like a watered-down ice cream lol hubby drank it all the same.
Pretty much sums it up. I guess my waste line will appreciate the wasted effort 🤪
I can NOT recommend, however, the employees were pleasant and this location is very clean.
TT
Tom Treptau
Dec 11, 2025
1.0
Slowest service I have ever seen. Sat 10 min behind one car in the drive through!
DK
Don Kruse
Dec 9, 2025
1.0
Ordered a classic roast beef sandwich only paid for the overpriced sandwich waited over 30 minutes at the drive thru for a cold sandwich
CI
Charles Parcell II
Dec 3, 2025
1.0
20 minutes for jalapeno poppers and a mellow yellow. One person in front of my and one behind, had me pull back into the parking lot. Didn’t even get the stupid sauce.