Wendy's

3.7
1375 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1739 West 400 South, Springville, UT
84663, United States

Hours

Reviews

3.7
1,375 reviews
5 stars
518
4 stars
367
3 stars
220
2 stars
107
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported confrontational behavior and poor service.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or unsatisfactory items.

Order Accuracy

Frequent complaints about missing items or incorrect orders, leading to customer frustration.

Cleanliness

Reports of cleanliness varied; some found the location clean while others noted dirty tables and unsanitary practices.

Speed of Service

Service speed was often criticized as slow, with some customers experiencing long wait times.
  • MP
    Monica Phares
    Nov 14, 2025
    5.0
    Great hamburger delicious
  • JH
    Jamie Hyatt
    Nov 1, 2025
    5.0
    They were very nice, quick and food was very fresh!
  • HM
    Hayden Mendivil
    Oct 27, 2025
    1.0
    I was double charged for an order and told I could come back with the receipt and have the order remade. I mentioned the manager as well. But the employee tonight said there is no record and said I’d have to wait till the manager came in an hour. I just don’t understand what scam you think i’m trying to pull or why you think i’m dishonest.
  • DB
    Daniel Brewer
    Oct 23, 2025
    1.0
    Do not go to this Wendy's.....absolutely disgusting staff and customer service. Ordered a 2 for $3, tried to charge me almost $7. Still paid over as they added an extra charge on for a "shelled egg." Corporate aught to come in and refresh the whole place if you ask me!
  • RR
    Robin
    Oct 16, 2025
    3.0
    Ok food but charged me .50 for sauce I didn’t even get. I didn’t have time to go back due to being on break, I wouldn’t have cared so much if they didn’t charge me for it but seriously?

Frequently Asked Questions About Wendy's

Is 1739 West 400 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.