Wendy's

3.7
1376 reviews
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Business Details

1739 West 400 South, Springville, UT
84663, United States
(801) 491-6810
https://locations.wendys.com/united-states/ut/springville/1739-west-400-south
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1739 West 400 South, Springville, UT
84663, United States

Hours

Reviews

3.7
1,376 reviews
5 stars
518
4 stars
367
3 stars
220
2 stars
107
1 star
164

What are people saying?

AI-generated from recent customer reviews

Management Issues

Several customers reported unprofessional behavior from management, including yelling at employees and poor handling of customer complaints.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold or soggy food.

Service Speed

Service speed was frequently criticized, with many customers noting slow service and mistakes in their orders.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were described as confrontational or unprofessional.

Cleanliness

Concerns were raised about cleanliness, particularly regarding the state of the bathrooms and food handling practices.
  • ES
    Eddy Sanchez
    Dec 13, 2025
    1.0
    To Whom It May Concern, I am writing to report unacceptable behavior by the manager on duty at your Springville Wendy’s on 12/12/2025. The manager was aggressively yelling at two employees in particular, in full view of customers. The situation was hostile and inappropriate, and one of the employees was visibly upset and crying. This conduct was unprofessional and should never occur in a workplace. Publicly berating employees reflects extremely poor management and damages both staff morale and the customer experience. This incident warrants immediate review and corrective action.
  • MP
    Monica Phares
    Nov 14, 2025
    5.0
    Great hamburger delicious
  • JH
    Jamie Hyatt
    Nov 1, 2025
    5.0
    They were very nice, quick and food was very fresh!
  • HM
    Hayden Mendivil
    Oct 27, 2025
    1.0
    I was double charged for an order and told I could come back with the receipt and have the order remade. I mentioned the manager as well. But the employee tonight said there is no record and said I’d have to wait till the manager came in an hour. I just don’t understand what scam you think i’m trying to pull or why you think i’m dishonest.
  • DB
    Daniel Brewer
    Oct 23, 2025
    1.0
    Do not go to this Wendy's.....absolutely disgusting staff and customer service. Ordered a 2 for $3, tried to charge me almost $7. Still paid over as they added an extra charge on for a "shelled egg." Corporate aught to come in and refresh the whole place if you ask me!
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Frequently Asked Questions About Wendy's

Is 1739 West 400 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1739 West 400 South, Springville?

The drive-through is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.