Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, including confrontational interactions.
Food Quality
Mixed reviews on food quality; some praised specific items while others complained about cold, greasy, or incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and with food handling practices.
Positive Staff Interactions
Despite the negative feedback, many customers highlighted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
CW
Connor Whitney
Feb 24, 2026
5.0
Wendy's is the best, its always clean, has fast service, and has an amazing priced and tasty value menu!
Soda selection is best in springville and is a plus. Everything is always good and quick inside or through the drive-thru
CG
Clyde H. Gabbitas
Feb 14, 2026
5.0
Good sandwich at a fair price
KP
Kenneth Phair
Feb 7, 2026
1.0
Waited 15 minutes before they realized they needed to cook the chicken that I ordered then another 15 minutes later they put it in the fryer and finally after 40 minutes o got my food. Could have gone to IHOP across the street and gotten better food and service for a slightly higher price. I won't be coming back and urge people to stay away.
ES
Eddy Sanchez
Dec 13, 2025
1.0
To Whom It May Concern,
I am writing to report unacceptable behavior by the manager on duty at your Springville Wendy’s on 12/12/2025.
The manager was aggressively yelling at two employees in particular, in full view of customers. The situation was hostile and inappropriate, and one of the employees was visibly upset and crying. This conduct was unprofessional and should never occur in a workplace.
Publicly berating employees reflects extremely poor management and damages both staff morale and the customer experience. This incident warrants immediate review and corrective action.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1739 West 400 South, Springville?
The drive-through is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1739 West 400 South serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's online or via an app for pickup or delivery here?
Yes, you can order via the Wendy's app or online at order.wendys.com for pickup, drive-thru, or delivery where available.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's serves dine-in customers in addition to drive-thru and delivery services.
How can I contact Wendy's at 1739 West 400 South for feedback or questions?
You can call the location at (801) 491-6810 or reach the Wendy's Customer Care team at 888-624-8140. Feedback can also be submitted online via their Contact page.
Are there any nearby gas stations if I need fuel before or after visiting Wendy's?
Phillips 66 Gas and 7-Eleven are nearby convenience stores and gas stations, convenient for fueling up before or after your Wendy's visit.
What other fast-food options are near Wendy's in Springville?
Nearby fast-food options include Del Taco, Taco Bell, and Papa Johns Pizza if you want variety beyond Wendy's menu.
Are there any automotive service shops close to the Wendy's location?
Yes, Big O Tires, Jiffy Lube, and Record Shack And Collectibles are nearby if you need tire services, oil changes, or automotive parts.
Where can I find Wendy's menu and nutritional information online?
You can view menu pricing and nutrition info on Wendy's website at menu.wendys.com or the mobile app, selecting your location for accurate details.
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