Tropical Smoothie Cafe

3.6
349 reviews
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Business Details

977 W. 400 S, Springville, UT
84663, United States
(385) 248-0500
https://locations.tropicalsmoothiecafe.com/ut/springville/977-w.-400-s
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
977 W. 400 S, Springville, UT
84663, United States

Hours

Reviews

3.6
349 reviews
5 stars
157
4 stars
63
3 stars
25
2 stars
35
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of responsiveness from staff.

Smoothie Quality

Customers reported inconsistent smoothie quality, with some experiencing bland flavors and poor consistency.

Wait Times

Many customers expressed frustration with long wait times, particularly in the drive-thru.

Food Quality

While some enjoyed the food, others noted issues with flavor and portion sizes, indicating inconsistency in food quality.

Positive Experiences

Despite the negatives, several customers praised specific staff members for their kindness and highlighted enjoyable smoothie flavors.
  • BI
    Berlyn Illum
    Nov 5, 2025
    1.0
    I went through the drive thru 10 minutes before they closed. I work at a starbucks so I understand the frustration of people coming in last minute. However, the girl on drive thru told me that making food or a smoothie would take more than the last 10 minutes they had to be open. I felt super awkward, told them i'd zoom through the line, and proceeded to have to wait 15 minutes behind another car. This was a fat waste of my time. Turning down a customer before closing is crazy
  • EM
    E M
    Aug 5, 2025
    3.0
    I give it a three star because I never been there but smoothies are yummy there's must be two. Lot of franchise places open and up here wow.
  • AA
    Austin
    Aug 5, 2025
    1.0
    Messed up multiple orders- try calling and phone just rings… should have just went to Roxberry
  • RT
    Razey T
    Jul 30, 2025
    1.0
    I cannot rate the atmosphere because we did not go inside.The smoothie was terrible it had no flavor whatsoever and we waited a crazy amount of time for them to make them and nobody was in the drive through and nobody was in the store so they were not busy!
  • CW
    Cheynie Wray
    Jul 26, 2025
    5.0
    Spilled my entire smoothie in my car, went back to get another (and told the employee what had happened while handing my card over to pay for a second smoothie), and they were SO kind and made me a replacement smoothie at no cost. To top it all off, they wrote me an uplifting note on the side of my smoothie cup! Thank you, Tropical Smoothie Cafe employee whose name I don’t know!
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.