Papa Johns Pizza

3.9
268 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Springville, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springville pizza for any occasion. Call us for pizza delivery in Springville or stop by 484 S 1750 W for carryout to order the best pizza in Springville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
484 S 1750 W, Springville, UT
84663, United States

Hours

Reviews

3.9
268 reviews
5 stars
145
4 stars
50
3 stars
18
2 stars
18
1 star
37

What are people saying?

AI-generated from recent customer reviews

Quality Issues

Several customers reported receiving cold, stale, or poorly made pizzas, with complaints about missing toppings and incorrect orders.

Service Delays

Many reviews highlighted long wait times for both delivery and pickup, with some orders arriving significantly later than promised.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude interactions and unhelpful responses to complaints.

Consistency

While some customers enjoyed consistent quality and service, others noted a decline in quality and accuracy over time.

Positive Experiences

Despite the issues, there were numerous positive comments about the taste of the pizza and the friendliness of certain staff members.
  • IG
    Isael Gonzalez
    Dec 19, 2025
    3.0
    Im papa John’s customer for many years Pizza always delicious but this time Was stale I don’t know what went wrong first time in many many years
  • BF
    Brad Frandsen
    Dec 3, 2025
    2.0
    Haven’t ordered Papa John’s for over 10 years. I ordered online and picked up my order. I don’t tip when I pick up. It dawned on me that my lack of tip may have been the reason why one of my ordered toppings (on receipt) was missing. It wasn’t noticed until I was home.
  • DW
    Danielle Walter
    Nov 1, 2025
    1.0
    Our delivery was 15 later than the latest estimated delivery time. Upon opening the boxes the food was cold. And there was an OPEN garlic sauce that had spilled all over the chicken bites and leaked into the breadstick box.
  • AC
    Adam Coughran
    Oct 31, 2025
    1.0
    I try to leave equal good reviews and bad reviews unfortunately this one is bad. I know this is Halloween, but you should be ready for the holiday We downloaded the app and ordered 2 pizzas and some garlic knot a 4 pm and scheduled a 5:15 delivery. I called the store at 5:30. They still hadn’t started the order . They said it may be there by 6:15 -6:30 but we can’t guarantee it Perfect! We will all be gone trick or treating by then and have hungry kids. They said sorry, but 2 hours to get a pizza delivered is a little over the top. Im not sure what it will taste like when it comes because we are leaving now. Maybe it’s good cold pizza. (First time ordering from papa John’s and it was close to $50 fyi
  • KH
    Kory Horlacher
    Oct 9, 2025
    1.0
    I can’t believe they’ve gone to DoorDash! I ordered at 6:26 and was delivered at 8:01 on a Wednesday night cold pizza? Wow! I’m shocked they went this route. I’ll stick to Papa Murphy’s. Terrible

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Springville, UT?

Papa Johns Pizza offers delivery every day from 10:00 AM to 11:00 PM.

Can I order carryout from Papa Johns Pizza?

Yes, you can order carryout every day from 10:00 AM to 10:45 PM.