Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.9
415 reviews
5 stars
125
4 stars
50
3 stars
58
2 stars
33
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Food Quality
Several customers experienced cold or poorly prepared food, including raw meat and unsatisfactory items, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions, particularly in the play area and dining space.
Customer Service
Feedback indicated a lack of professionalism and engagement from staff, with reports of rude behavior and inadequate responses to customer concerns.
- MCmarlei clayson6 days ago1.0absolutely disgusting in there the tables were nasty and there was ketchup alllll over the floor and got on my kids shoes and socks.
- KRKate Amelia RoseNov 15, 20252.0Customer service was dismissing and rude. Wow I could sympathize that someone might be having a bad day, it doesn’t really excuse. Bad customer service. Other than that, I ordered.
- JGJosh GibbonsNov 8, 20251.0I live in sprinville but I've avoided McDonald's up until now because I dont care for thier food.. But I wanted a breakfast this morning. They had me pull into a stall after ordered two breakfast sandwiches. For the next 20 minutes, I watched cars pull in as they got orders amd left. They came out twice, to my car, with the wrong order. The third time, the order was close enough that I just took it. First impressions and all that giving people a chance. They failed spectacularly.
- AMAbraham MuñozOct 29, 20252.0I’ve gone to this McDonalds multiple times since I live really close to it and until yesterday that I received bad service again finally made me write down a review… Most of the time I’ve received really poor quality of food and orders mixed up, it’s always dirty on tables and drink fountain, trashcan is always full and dirty. Service is really bad it even looks like the employees don’t even care about customers. From now on I’ll be going to another location, don’t care if this one is closer to me, service at this location really sucks. 👎🏼👎🏼👎🏼
- RZRyan ZOct 20, 20252.0I come here often since it's close to I my job. I'll mobile order when I leave home so I can grab my food when I get there and head out. At any other location it's a huge time saver. But 9/10 times they have me park around the corner and wait. There is nothing worse than ordering ahead, then sitting for 10 minutes while you watch a dozen cars come and go with their food. It often makes me late for work, even when I plan for it. This is a call for McDonald's management to come in and fix this issue. It shouldn't be hard to take care of customers in a timely manner. Especially when there's only 2 or 3 cars in the drive thru at any given time. *Review written entirely while waiting for my food*
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Springville, UT?
McDonald's in Springville, UT operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's in Springville offers a 24/7 drive-thru service.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online via their delivery URL or use the McDonald's App available on iOS and Android platforms.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Springville serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, coffee, and late-night food.
Is McDonald's in Springville wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
Are children welcome at this McDonald's location?
Yes, the restaurant welcomes children and has a children's menu and high chairs available.
What services can I find near McDonald's in Springville?
Nearby, you can visit EōS Fitness Enrollment Center for working out, Tropical Smoothie Cafe and Beans & Brews Coffeehouse for alternative dining, and the UPS Access Point location for shipping needs.
Are there other dining options close to McDonald's in Springville?
Yes, nearby you can find Domino's Pizza, Jersey Mike's Subs for sandwiches, Café Rio Mexican Grill for Mexican cuisine, and Wingstop for chicken wings.
Can McDonald's customers easily access public amenities or services nearby?
Yes, nearby services include Goldenwest Credit Union for banking, T-Mobile and Verizon for mobile phones, and Quick Quack Car Wash for automotive care.