McDonald's

2.9
431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
961 W 400 S, Springville, UT
84663, United States

Hours

Reviews

2.9
431 reviews
5 stars
129
4 stars
52
3 stars
59
2 stars
33
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 15-30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and play areas.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.

Food Quality

There were multiple complaints about food quality, including cold or improperly cooked items.
  • KE
    Kevin Engberson
    Jan 3, 2026
    1.0
    Can someone explain why a restaurant with high chairs, a playplace, and kid meals doesn't have changing tables? Am I supposed to change diapers on front counter?
  • RR
    Rick Roessner
    Dec 25, 2025
    1.0
    Waited 10 minutes to order. I left before I was helped.
  • MS
    Matthew Scott
    Dec 20, 2025
    1.0
    it finally happened we had a long day wanted something quick and easy it was close to home and instead we got all night and day of food poisoning. Absolutely stay away from this place before it makes someone else sick this is miserable
  • SC
    Shawn C
    Dec 19, 2025
    4.0
    I do not like ordering on the kiosk. I rather have someone ring in my order. That what they are there for, not machines to take order. There is like 8-10 people in the back working.
  • AA
    Arthur Adair
    Dec 18, 2025
    2.0
    Definitely not fast!! Over 15 minutes waiting at curb.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Springville, UT?

McDonald's in Springville, UT operates 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's in Springville offers a 24/7 drive-thru service.