Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong sizes.
Food Quality
The quality of food varied significantly, with some customers praising fresh and hot meals, while others complained about cold, stale, or poorly prepared items.
Customer Service
Customer service experiences were mixed, with some staff being friendly and helpful, while others were reported as rude or unresponsive.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting clean dining areas and bathrooms, while others pointed out issues with the soda area and overall hygiene.
Speed of Service
Service speed was generally noted as quick, but there were complaints about delays, especially with mobile orders and drive-thru wait times.
LB
Luke Bergen
2 days ago
1.0
Worst one I’ve been to ever 35 minutes in the drive thru with no cars
AS
Alvaro Salazar
Oct 26, 2025
5.0
The manager was really helpful and I really appreciate he took the time to help me and resolve my concern.
LW
Luke Wurtz
Oct 24, 2025
1.0
Food was depressing, order wrong. They gave me the wrong size nuggets, wrong burger, and actually the entirely wrong order. They had no idea what was in my order, and everything I DID receive felt like it was reheated right before I got it. Soggy dry nuggets, soggy fries, wet food. All around a sad experience and made my lunch worse.
RA
Riklaunim Arkhenneld
Oct 19, 2025
1.0
Sorry ladies and gents. I have nothing good to say about this place. Nothing at all. Haven't been to mcdonalds in years, nor do I plan on every going there ever again. Disgusting place.
BB
Barbie Blas
Oct 14, 2025
3.0
So this location has been ok. Except they usually seem to get our order wrong or mixed up with the other cars behind us. It gets frustrating especially when we're kinda in a hurry. On the bright side more times than not we got our food warm which is great cause the food taste better. But we have received food cold a few times. I like that they have workers with special needs because they bring the food or clean and they are sweet when they do. It's nice to see them contributing and happy to work. That's why I'll eat my food cold even if I don't like it cold. I don't want to bother them.
What are the operating hours for this McDonald's location?
This McDonald's in Springville, UT is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, it offers delivery, same-day delivery, no-contact delivery, and curbside pickup services to provide convenient options for customers.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available for iOS and Android platforms.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's location features a 24/7 drive-thru service to accommodate customers on the go.
Where is this McDonald's located?
It is located at 1455 N Main, Springville, UT 84663, USA.
What nearby gas stations can I visit before or after dining at McDonald's?
Nearby gas stations include Chevron, ExtraMile, ExtraMile by Jacksons, 7-Eleven, and Chevron Station Springville, convenient for refueling during your visit.
Are there any nearby convenience stores near this McDonald's?
Yes, nearby convenience stores include ExtraMile, ExtraMile by Jacksons, and 7-Eleven, which are great for quick shopping stops.
What local dining options are near this McDonald's?
Near this McDonald's, you can find various restaurants such as Ohana's Grill (Hawaiian cuisine), Joe Vera's Mexican Fiestaurant, and Joe Bandido's Mexican and Latin American restaurant.
Is there any nearby entertainment or gym facility to visit after eating at McDonald's?
Yes, Durable Human Gym is close by for fitness enthusiasts, and Redbox is available for video and game rentals, perfect for leisure time after your meal.