McDonald's

3.3
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1455 N Main, Springville, UT
84663, United States

Hours

Reviews

3.3
1,633 reviews
5 stars
500
4 stars
350
3 stars
306
2 stars
166
1 star
311

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong sizes.

Food Quality

The quality of food varied significantly, with some customers praising fresh and hot meals, while others complained about cold, stale, or poorly prepared items.

Customer Service

Customer service experiences were mixed, with some staff being friendly and helpful, while others were reported as rude or unresponsive.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting clean dining areas and bathrooms, while others pointed out issues with the soda area and overall hygiene.

Speed of Service

Service speed was generally noted as quick, but there were complaints about delays, especially with mobile orders and drive-thru wait times.
  • LB
    Luke Bergen
    2 days ago
    1.0
    Worst one I’ve been to ever 35 minutes in the drive thru with no cars
  • AS
    Alvaro Salazar
    Oct 26, 2025
    5.0
    The manager was really helpful and I really appreciate he took the time to help me and resolve my concern.
  • LW
    Luke Wurtz
    Oct 24, 2025
    1.0
    Food was depressing, order wrong. They gave me the wrong size nuggets, wrong burger, and actually the entirely wrong order. They had no idea what was in my order, and everything I DID receive felt like it was reheated right before I got it. Soggy dry nuggets, soggy fries, wet food. All around a sad experience and made my lunch worse.
  • RA
    Riklaunim Arkhenneld
    Oct 19, 2025
    1.0
    Sorry ladies and gents. I have nothing good to say about this place. Nothing at all. Haven't been to mcdonalds in years, nor do I plan on every going there ever again. Disgusting place.
  • BB
    Barbie Blas
    Oct 14, 2025
    3.0
    So this location has been ok. Except they usually seem to get our order wrong or mixed up with the other cars behind us. It gets frustrating especially when we're kinda in a hurry. On the bright side more times than not we got our food warm which is great cause the food taste better. But we have received food cold a few times. I like that they have workers with special needs because they bring the food or clean and they are sweet when they do. It's nice to see them contributing and happy to work. That's why I'll eat my food cold even if I don't like it cold. I don't want to bother them.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Springville, UT is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, it offers delivery, same-day delivery, no-contact delivery, and curbside pickup services to provide convenient options for customers.