Jimmy John's

4.0
371 reviews

About

Sandwich Restaurant

Location

Jimmy John's
40 E 400 S, Springville, UT
84663, United States

Hours

Reviews

4.0
371 reviews
5 stars
197
4 stars
81
3 stars
30
2 stars
16
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting good flavors and quality ingredients, though there were some complaints about incorrect orders and stale bread.

Service Speed

While many praised the fast service, several reviews highlighted inconsistent wait times, with some experiencing significant delays.

Customer Service

Feedback on staff friendliness was mostly positive, but there were instances of poor service and unprofessional behavior noted by some customers.

Cleanliness

The restaurant was often described as clean and well-maintained, although a few reviews mentioned unsatisfactory conditions during their visits.
  • WG
    Wendy Grange
    Dec 31, 2025
    5.0
    Cute little place and great food!
  • AH
    Austin Hunsinger
    Dec 26, 2025
    5.0
    Chantelle (sp?) and Jericho were incredibly patient and professional with me. Tonight I came in as the worst customer possible. I had no idea what I wanted, changed my order, and then didn’t clarify that I wanted 2 Giants and they had to re-input everything and did such a good job making sure they got everything right! So grateful for them and they didn’t make me feel like a burden at all! Especially as close to close as I was ordering.
  • MM
    Megan
    Nov 25, 2025
    1.0
    Order took over 50 minutes to arrive the hot sandwich was luke warm. Other sandwich had onions on it when it wasn't supposed to. Good thing I'm not allergic.
  • CC
    Craig Child
    Oct 21, 2025
    5.0
    Great sandwiches for us our son and our granddaughters.
  • DW
    Darrel Woodruff
    Oct 8, 2025
    5.0
    Great food