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Jimmy John's

4.0
(374 reviews)
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Business Details

40 E 400 S, Springville, UT
84663, United States
(801) 489-7237
https://locations.jimmyjohns.com/ut/springville/sandwiches-1748.html

About

Sandwich Restaurant

Location

Jimmy John's
40 E 400 S, Springville, UT
84663, United States

Hours

Reviews

4.0
374 reviews
5 stars
198
4 stars
82
3 stars
30
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting them as delicious and fresh, though there were complaints about incorrect orders and food safety issues.

Service Speed

While many praised the fast service, several reviews highlighted inconsistent wait times and delays, particularly with online orders.

Staff Attitude

The staff received mixed reviews; many were described as friendly and accommodating, but some customers reported unprofessional behavior and poor customer service.

Cleanliness

The cleanliness of the restaurant was noted positively by several customers, although there were isolated complaints about unsanitary conditions.
  • PN
    Porter Nielsen
    3 days ago
    2.0
    the lady had over 6 piercings in her face and I worked in food and your not supposed to have those in at all the lady was nice but just gross
  • WG
    Wendy Grange
    Dec 31, 2025
    5.0
    Cute little place and great food!
  • AH
    Austin Hunsinger
    Dec 26, 2025
    5.0
    Chantelle (sp?) and Jericho were incredibly patient and professional with me. Tonight I came in as the worst customer possible. I had no idea what I wanted, changed my order, and then didn’t clarify that I wanted 2 Giants and they had to re-input everything and did such a good job making sure they got everything right! So grateful for them and they didn’t make me feel like a burden at all! Especially as close to close as I was ordering.
  • MM
    Megan
    Nov 25, 2025
    1.0
    Order took over 50 minutes to arrive the hot sandwich was luke warm. Other sandwich had onions on it when it wasn't supposed to. Good thing I'm not allergic.
  • CC
    Craig Child
    Oct 21, 2025
    5.0
    Great sandwiches for us our son and our granddaughters.
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