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Arby's

3.8
(556 reviews)
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Business Details

1881 West 500 South, Springville, UT
84663, United States
(801) 491-0453
http://www.arbys.com/locations/us/ut/springville/1881-west-500-south/store-8409
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1881 West 500 South, Springville, UT
84663, United States

Hours

Reviews

3.8
556 reviews
5 stars
224
4 stars
147
3 stars
79
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.

Friendly Staff

Several reviews highlighted friendly and helpful staff, although this was inconsistent across experiences.

Cleanliness Concerns

There were mentions of cleanliness issues, including flies in the dining area and unsanitary food conditions.
  • IM
    Isra men
    Feb 14, 2026
    1.0
    2/13/26 11pm won’t come back ever again. Waited over 15mins on drive through for no reason. Idk what they were doing but def not giving out orders. Went to taco bell instead
  • RJ
    Rose Johnson
    Feb 13, 2026
    1.0
    My fiancé went to the drive thru at 11:40 pm (not the greatest, we know),but the guys working waited til she drove around to try getting an answer from the speaker to change the system to say they were closed (at 11:50 pm), making her wait in silence for 10 minutes just to lie about closing times.
  • HH
    Huh Huh
    Jan 22, 2026
    1.0
    I went in and ordered a French dip and a medium curly fry and I tried to use a penny, a older man with a longer beard yelled at me “saying what am I supposed to do with this!?” He stormed off away from me, I didn’t get my food for 5 minutes later and I think it was the cook that gave it too me and not the old guy. When I got the food it was cold and the fries were a little soggy.
  • BF
    Brandon Flitton
    Jan 9, 2026
    4.0
    Good food.
  • ES
    Emerald Shadows
    Dec 6, 2025
    4.0
    I had a few bad/ annoying experiences, but seems they have gotten better.
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Brand Certified Facts from Arby's

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