Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to dissatisfaction with service.
Food Quality
There were numerous complaints about food freshness, incorrect orders, and food safety concerns, including hair found in food and undercooked items.
Positive Staff Interactions
Some customers praised specific staff members for their kindness and helpfulness, indicating that there are employees who provide good service.
Cleanliness Concerns
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Inconsistent Experience
While some customers enjoyed their meals and service, many others had negative experiences, suggesting a lack of consistency in quality and service.
KB
Kaylee Bunker
Feb 22, 2026
1.0
Bring back the old lettuce😔
CS
Colleen Steffes
Dec 18, 2025
5.0
The drive through speaks are so loud, they will burst your ear drums.
Thankfully Sam was amazing and took my order through the window. His service is the only reason I’m giving top ratings. He is a gem with top notch service.
Note to management, please TURN DOWN THE VOLUME. I have been complaining a lot for a long time about this and it’s WAY TOO LOUD every time. It would not surprise me if it’s over 120 decibels…to where it causes hearing damage to customers. No other restaurant has this problem…but the Spanish Fork Wendy’s is so loud it literally might ruin your hearing. Anything over 120 decibels causes permanent damage.
If they refuse to fix it, I’ll drop my rating.
TR
THOM ROSS
Dec 8, 2025
1.0
Tell the husky dude working the drive thru that it is ok to smile and be polite and it is not ok to treat customers like they are a burden. I should never leave a restaurant feeling like I am unwelcome. The serivce at this location is always slow and the employees are so rude. We sat at the drive thru window for over 15 minutes before anyone greeted us. I don't think I have had warm fries here in over 5 years.
LR
L. R
Dec 8, 2025
1.0
I got the same salad hundreds of times every single time they mess it up somehow!!! I am very specific and want home style chicken, nope not tonight. After they handed it out to me and b I checked my order , I told them it was WRONG And they sent over a manager, seriously they couldn’t fix their problem, Guess not !! The manager asked for the wrong salad back, DIDN’T SHE GO THROUGH FOOD SAFTEY PROGRAM??? You NEVER TAKE FOOD BACK. ESPECIALLY WHEN YOU MESS UP …. And then to add insult to injury I paid over $ 9.00 for a salad What a joke ! It’s getting smaller and the price is going higher !! Needless to say. I’m done eating here
JB
Jenna B
Oct 28, 2025
5.0
We were in the lobby a little too late and Savannah was very kind to us and the hardest worker.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's regular dining hours at the Spanish Fork location?
Wendy's in Spanish Fork is open Monday through Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 7:00 AM to 10:00 PM.
Does this Wendy's location offer drive-through service?
Yes, the Spanish Fork Wendy's has drive-through hours matching their regular business hours, offering convenient service early morning until late night.
Is breakfast served at the Spanish Fork Wendy's?
Yes, breakfast is served at this location with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's meals online or through an app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com for pick-up, drive-thru, or delivery where available.
How can I provide feedback or contact the Spanish Fork Wendy's?
You can contact Wendy's Customer Care via their contact page or phone at 888-624-8140, or call this location directly at (801) 794-9999. Feedback can also be given through their customer satisfaction survey.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, at various retailers, or online through Wendy's gift card portal.
What nearby gas stations can I visit when going to Wendy's at 866 B South Main Street?
Nearby gas stations include Chevron and Texaco with Techron, which can be convenient stops for refueling before or after your meal at Wendy's.
Are there fitness centers near the Spanish Fork Wendy's?
Yes, nearby fitness centers include ZUwire Fitness, Athlete Development Center, Stoic Fitness, C-Cycle House, and Spanish Fork CrossFit, ideal for a workout before or after dining at Wendy's.
What automotive services are available near Wendy's in Spanish Fork?
There are several automotive options nearby, such as Gutierrez tires, Oil Changers, Valvoline Express Care, Skiba Auto Repair, and Spanish Fork Diesel Inc, providing repair, maintenance, and parts services.
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