Sonic Drive-In

3.5
1343 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Spanish Fork, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 971 North Main Street for the ultimate SONIC experience!

Location

Sonic Drive-In
971 North Main Street, Spanish Fork, UT
84660, United States

Hours

Reviews

3.5
1,343 reviews
5 stars
446
4 stars
346
3 stars
207
2 stars
105
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.

Order Accuracy

Numerous reviews mentioned incorrect orders or missing items, leading to customer frustration.

Staff Attitude

While some staff were noted as friendly, others displayed poor customer service, including rudeness and lack of professionalism.

Food Quality

Food quality was inconsistent, with some items being served cold or not meeting expectations.

Technology Issues

Customers experienced problems with the ordering app and drive-thru systems, contributing to delays and confusion.
  • LL
    Linda Lifferth
    Dec 27, 2025
    1.0
    I took down my previous good review- unfortunately, this location has gone down hill. I frequently order my route 44 Diet Coke through the app for 1/2 off drinks when I am out running errands (we're talking at least once, sometimes twice a week). Today I decided to treat my whole family of 6 to drinks on our way out of town. Upon pickup there was a drink missing. It was my mistake, and I openly admitted to that. I politely asked if I could order the missed drink at the window, face to face, with the happy hour price instead of having to order through the app and waiting another 10 minutes. The manager said "Yeah, I can't do that, you'll have to order through the app." Needless to say, I left without my drink (yes, it was mine that didn't get added to the cart) and I will be taking my frequent business elsewhere.
  • CE
    Claira Eldredge
    Dec 8, 2025
    1.0
    First off NO GLOVES I watched the lady make off our slushes and she had no gloves on. Second she did not mix the slushes and as she handed them to us we asked if she mixed them and if there was nerds (which we know there wasn’t any cuz we watched her make it) and she said “yes, if I can find something to mix it with right now”. And 3 she didn’t mix my strawberry limeade slushy, so as I was mixing it myself I noticed there were NO strawberries and it would hardly become pink like it supposed to be, and the strawberries are my favorite part. So overall the services sucked and it seemed gross, will not go back. Would no stars if I could.
  • RB
    Reaux Berns
    Dec 7, 2025
    1.0
    I never post reviews ever. But this morning I ordered TWO drinks, I placed the order 15 minutes ahead. I arrived at Sonic and proceeded to wait another 10 minutes after being checked in. The drinks were a Dr Pepper with lime and a Diet Coke with lime— THATS IT. Literally nothing else to it. As I waited, I had plenty of time to take in the fact that there were literally no other cars in the parking lot or in the drive thru the ENTIRE time I was here. I understand waiting a few minutes, but TEN, with a FIFTEEN minute heads up? Absolutely ridiculous.
  • ND
    natalia doradx
    Nov 4, 2025
    5.0
    quick and easy service, food hot and delicious
  • SJ
    Sheryl Jepson
    Oct 31, 2025
    1.0
    I waited 45min for my order and I never got it! I ordered at 3:40 and I went inside at 4:00 o’clock to make sure they didn’t forget about me and they said “ uhh I think we have your order we will bring it out in a min” they came out side at 4:20 saying that I needed to order again. At that point I just left! If you’re hungry for a burger just go to McDonald’s. Or else be prepared to wait an hour for your order! SO UNORGANIZED!