McDonald's

3.3
2955 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
950 E Expressway Ln, Spanish Fork, UT
84660, United States

Hours

Reviews

3.3
2,955 reviews
5 stars
860
4 stars
614
3 stars
601
2 stars
290
1 star
590

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and dismissive staff, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about raw items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, contributing to an overall negative experience.

Customer Experience

Numerous reviews highlighted poor customer service, including rude interactions and lack of assistance from staff.
  • JS
    Jerry Struthers
    3 days ago
    1.0
    I have eaten at this McDonald's numerous times. One complaint I have is that even using the AP you can still end up being asked to pull forward, park and have to wait for your order. Today I ordered breakfast on the mobile ap. When I arrived there 4 cars in front of me. When I finally made it to the window I was asked to pull up and park in Space 1. I waited for 20 minutes while other cars came, got their order and left. I finally went in and found my order sitting on the counter. I asked about my order and got it after which I thanked the employees there for making me late to work. I find it completely unacceptable to have to wait that long for any order but especially for 2 Sausage egg McMuffins with no cheese and 1 large coffee.
  • TC
    Tiffany Cloud
    4 days ago
    1.0
    Highly recommend choosing a different location I visited the location often as i live 5 minutes away… I always ask for a side a big mac sauce and they always forget it, i have to go back in and ask everytime. Today i asked the girl at the window to please double check it was there… she did and it was there however they only gave me 2 of the 3 burgers i ordered and no fries… once again missing items 🤦‍♀️ This location constantly is handing orders out not ready, or doesn’t contain what you ordered. I will now drive 15 minutes to salem because they always give me my sides i ask for, food is fresher always too! Do better Spanish fork McDonald’s. I’ve been coming to u guys for 15 yrs and don’t think ill ever be back.
  • NN
    Norman Newell
    Jan 5, 2026
    2.0
    I visit this mcdonalds twice a week. And as far as food and services im now done visiting, tonight i ordered a Mc crispy it literally had one pickle on it no sauce, and they made me wait in drive thru cause food is not ready and then bring me cold fries,half the time i go there, There outa sauce or food is terrible or not correct order. I know its probably one of the most busy McDonald's ive ever seen, ppl are nice but we are there for food, If you want a good experiance suggest going there during lunch, seems to be better at this time, i will now go to wendys or arbys, they are close by.
  • JN
    Jan Nielsen
    Dec 27, 2025
    3.0
    This is not a McDonalds we visit often, but each time we have found it not as clean as it could be. The last time, our order was incorrect, water was all over the floor in front of the fountain drinks. I pointed it out to an employee, and 10 min later, it was still not cleaned up. The restroom was in need of some serious help. It was the holiday season, and they were very busy, so perhaps it was just "one of those days."
  • JJ
    Jaclyn James
    Dec 22, 2025
    1.0
    Just went through the drive thru. I ordered a deluxe m McCripsy chicken sandwich, NOT SPICY, which is what I received. Yuck. The fries were cold and rubbery. They didn't seem to get my code for the free medium fries, even though my apps did it was received. My order didn't come up on the screen for me to check if it was correct. The McDonald's in Spanish Fork and Springville are always terrible with food and service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Spanish Fork, UT?

McDonald's in Spanish Fork, UT is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 via McDonald's official delivery website or app.