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Jimmy John's

4.0
(253 reviews)

Business Details

786 N 800 E, Spanish Fork, UT
84660, United States
(801) 798-8402

About

Sandwich Restaurant

Location

Jimmy John's
786 N 800 E, Spanish Fork, UT
84660, United States

Hours

Reviews

4.0
253 reviews
5 stars
153
4 stars
40
3 stars
13
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the speed of service, often referring to it as 'freaky fast', although some noted recent delays in delivery times.

Food Quality

While many reviews highlighted the deliciousness of the food, there were complaints about inconsistent quality, including issues with stale bread and incorrect orders.

Customer Service

Feedback on customer service was mixed; some praised friendly staff, while others reported rude behavior and poor handling of complaints.

Cleanliness

The restaurant was generally described as clean, but there were isolated reports of unsanitary conditions.
  • ZQ
    Zack Quenzer
    6 days ago
    1.0
    Does this look appetizing to you? Even if the lettuce is still edible, might be a good idea to use fresher stuff. Mushy brown lettuce doesn’t necessarily make me want to come back.
  • PD
    Peter Dudek
    Feb 4, 2026
    5.0
    The Jimmy John’s in Spanish Fork is fantastic. The food is always delicious. They are so fast at getting your online order ready to go. The employees are super friendly and very well trained. The place is always very clean. I can’t say enough good things about it.
  • ND
    Nan Davis
    Jan 6, 2026
    1.0
    The NEW DELIVERY IS VERY ANNOYING! I won’t be using the Spanish Fork location again. I would recommend the Springville location! Clean, friendly AND FREAKY FAST! Better step it up SF or you will lose all your business! Been waiting an hour for our delivery! Ridiculous!!
  • SG
    Stacey Gonzalez
    Dec 30, 2025
    1.0
    When I walked in an employee was sitting on the counter crossed legged, the bottom of her shoes touching where I assume people’s food gets placed. They didn’t even get off when I came in to get my food.
  • JH
    Jason H
    Dec 16, 2025
    1.0
    Did an online order for four sandwiches and one wrap. The website accepted the order and then said it had been passed on to Uber for delivery. I thought this was strange, but whatever. My order arrives more than an hour later. Not what I would call “freaky fast.” I then find that my order is missing one sandwich and the wrap. We contact Jimmy John’s and are told they can do nothing about it because the order was forwarded to Uber. Umm, I didn’t request or even approve of my order being sent to Uber. What a crazy bad customer service experience. Now I’m apparently supposed to contact Uber about an order that I never even made with them. Jimmy John’s shouldn’t have passed the buck, they should’ve made things right. Needless to say, in the future, we will give our business to one of the several Jimmy John’s competitors in the area.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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