Wendy's

3.1
836 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11503 S 4000 W, South Jordan, UT
84095, United States

Hours

Reviews

3.1
836 reviews
5 stars
243
4 stars
152
3 stars
107
2 stars
77
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported mixed experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poor communication during the ordering process.

Food Quality

Many customers complained about cold or poorly prepared food, including stale fries and improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Management Issues

Customers expressed concerns about management's presence and effectiveness, with some noting a lack of oversight during busy times.
  • TP
    Team Player
    Dec 30, 2025
    1.0
    Pretty sure I got food poisoning here last night. I didn’t eat at all yesterday until my husband went through the drive-through and brought me home a chicken sandwich last night. I knew immediately it was cold and dry, but after the third bite, I told him I just couldn’t eat it because something tasted “off” like old grease… and I hoped that’s all it was. Today, it’s a good thing I’m home. 🤢
  • RW
    royce warner
    Dec 9, 2025
    5.0
    They were courteous, quick and had a clean bathroom.
  • ID
    Ian Downie
    Dec 7, 2025
    2.0
    Bacon burger had no bacon or mustard which was specified, was given no sauce for any of our items. Lady that handed the food out said nothing but thank you in a very monotone and stone faced way and seemed to just want to get it over with. Value was good but that's nothing to do with this specific wendys.
  • SG
    Sariah Green
    Dec 5, 2025
    5.0
    I love this Wendy's, they are so kind and helpful. Specifically Juana. She is so so helpful and always taking care of me. She's got the biggest friendliest smile and I love seeing her when I walk in, she needs a raise :) thank you!!!
  • CA
    Chris Anderson
    Dec 1, 2025
    2.0
    How many places can you go to where the drive thru line is completely empty, and you can sit at the intercom for 3 minutes without someone even acknowledging you're there? They've gotten my order wrong probably 4 times in the last 3 months. I'm going to use other options, and there are plenty in the area.

Frequently Asked Questions About Wendy's

Is 11503 S. 4000 W Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the dine-in hours for Wendy's at 11503 S 4000 W, South Jordan, UT?

Dine-in at this Wendy's location is available from 7:00 AM to 10:00 AM every day of the week.