Wendy's

3.1
829 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11503 S 4000 W, South Jordan, UT
84095, United States

Hours

Reviews

3.1
829 reviews
5 stars
240
4 stars
151
3 stars
108
2 stars
74
1 star
256

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for friendliness, while others were criticized for rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and misunderstandings during the ordering process.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Wait Times

Long wait times noted, especially in the drive-thru, with some customers experiencing delays even when there were few cars ahead.

Cleanliness

Concerns raised about cleanliness in the restaurant, including dirty bathrooms and unkempt drink stations.
  • AG
    Antonino Gonzalez
    Nov 15, 2025
    5.0
    Very good service, workers were so Nice ando food was good. First Time coming and not dissapointed
  • JM
    Joe Moss
    Nov 12, 2025
    2.0
    Ordered six meals then drove home to only find five meals in the bags. My bad for not checking but still— basic service failure on Wendy’s part. Tried calling the store a few times but got a message that said call back later. Do better Wendy’s!!
  • AH
    Andrew Hendrix
    Nov 9, 2025
    2.0
    I hope they were having an off night. We did a mobile order and waited through the whole drive thru, and they told us to go wait in the moblie order parking, but the mobile order parking was full. When we finally got our food, my burger was stone cold, and my wife said her chicken sandwich tasted like old oil. The frosties were normal though, which is why it's not all 1 stars. I hope I can change this to a better review next time.
  • JA
    Joshua Aaron
    Oct 24, 2025
    5.0
    The people here are so awesome! The blonde haired dude probably still high school deserves a raise! Service is better than most dine in spots! Keep up the good work!
  • JS
    Jackie Sanchez
    Oct 9, 2025
    5.0
    I rarely review fast food places. Usually just get your food and go and you get what you pay for, for the most part. Today I had a different experience at Wendy’s. I pulled up and immediately was greeted and told if I could wait for a little while, which I love because I hate just sitting there in silence, and nobody saying hi to me or anything. When I got to the window, the girl was so nice and bubbly, and just seemed really happy to be there, which never happens. My food was fresh and of course, yummy. Definitely coming to Wendy’s again. Thank you!

Frequently Asked Questions About Wendy's

Is 11503 S. 4000 W Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.