Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or missing components.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in dining areas and bathrooms.
Staff Attitude
Several customers noted rude or unhelpful staff, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and had positive experiences with food quality and service.
A0
Ashley 0o0
Feb 22, 2026
1.0
I got very sick after eating here twice 😩 not going back
LW
Lance Walker
Feb 13, 2026
1.0
So I was driving a woman to get food she ordered and for whatever reason she returned with no food And was upset. Also a few days before that I went thru the drive thru ordered a mcgriddle breakfast and the person asked what sauce i wanted i asked why would I need sauce the response was for your burritos so I told them I didn't order any burritos and I was clearly at the wrong place then drove away the person at the window looked angry
IM
Ismael Márquez
Feb 4, 2026
5.0
Este es el mejor mcdonald al que he ido los empleados son los mejores la manager es la mejor de todas edveling creo que es el nombre de la chica ella nos dio a mí a mis amigos el mejor servicio que asta me dio ganas de trabajar con ella 100/10 gracias a los empleados
MT
Moli Toia
Jan 21, 2026
1.0
I go here very often and they mess up my food every time, and their workers have a shitty attitude when you go back to ask for a refund/the RIGHT order. It is L EATS.
IC
Inessa Carroll
Jan 7, 2026
1.0
Honestly, I was scared to even go in with my son. There were so many men around and inside with faces covered in masks. Definitely didn't look family friendly
What are the regular dining hours for this McDonald's location?
The McDonald's at 11374 South River Heights Drive is open for regular dining from 6:00 AM to 11:00 PM daily.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:39 PM Monday through Thursday and Sunday, and until 12:39 AM on Friday and Saturday.
What are the available payment options at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app and where can I download it?
Yes, the McDonald's App is available for download on iOS via the Apple App Store and on Android via Google Play Store.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, McDonald's offers mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
Are there any notable places near this McDonald's where I can shop before or after dining?
Nearby you can visit JCPenney for clothing and department store shopping, or explore Olympus at the District, a notable landmark and accommodation.
What other dining options are near this McDonald's if I'm looking for variety?
Close dining options include LongHorn Steakhouse for steaks, Raising Cane's for chicken, Baskin-Robbins for ice cream, Beans & Brews Coffeehouse, and Olive Garden for Italian cuisine.
Can I find entertainment or rental services near this McDonald's?
Yes, Redbox kiosks nearby offer movie rentals for entertainment before or after your meal.
Are there nearby places to get mobile phone services close to this McDonald's?
Yes, several mobile phone stores including T-Mobile, Verizon, GoWireless Verizon Premium Retailer, Victra — Verizon Authorized Retailer, and AT&T are located nearby.
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